Admin/ Product Manager

Náplň práce, právomoci a zodpovednosti:

We are looking for a highly organized and detail-oriented Admin / Product Manager to support our Customer Support Team in managing documentation, quality control of client-facing materials, and administrative processes. This role is ideal for someone who enjoys working behind the scenes to ensure smooth operations, accurate record-keeping, and consistently high-quality client materials.

Key Responsibilities:

• Organize, store, and maintain all client-facing documents and materials in shared folders and internal systems.
• Ensure that all marketing and support materials (such as brochures, guides, welcome kits, and packaging) are up-to-date, accurate, and aligned with brand guidelines and quality.
• Perform quality checks on printed and packaged materials before distribution to ensure they meet standards.
• Maintain records of packaging specifications, version history, and document templates.
• Coordinate updates to onboarding kits, welcome letters, and promotional materials in collaboration with Customer Support, Marketing, and Product teams.
• Provide administrative support for internal operations, including scheduling, reporting, and documentation control.
• Assist in organizing training content, policy manuals, and product-related support documentation.
• Help maintain standard operating procedures (SOPs) for content and packaging workflows.

Zamestnanecké výhody, benefity:

• Be part of one of the most prestigious international companies, known for delivering exceptional service and luxury experiences to high-net-worth clients around the world for almost 30 years.
  
• We are committed to your professional growth. With ample opportunities for advancement, you’ll have the support to develop your skills and progress in your career. 
  
• ​25 days of paid vacation to relax and recharge.
  
• Get special discounts on flights and hotel bookings for your personal vacations.
  
• We’re a dog-friendly office! If you’re a dog lover, feel free to bring your furry friend along for a fun and relaxed office vibe.
  
• We love to celebrate with making/ bringing good food to the office, BBQ at the balcony or go together to great restaurants.

Informácie o výberovom konaní:
Please send CV in English only.

Požiadavky na zamestnanca:

• Proven experience in an administrative, office management, or document control role.
• Strong organizational and time management skills.
• Excellent attention to detail, especially when reviewing printed materials or checking packaging.
• Proficiency with digital tools like Microsoft Office, SharePoint, or similar platforms for document storage and collaboration.
• Strong communication skills and the ability to coordinate with multiple teams.
• Ability to follow structured processes and ensure consistency across all outputs.
• Experience working in a fast-paced, customer-focused environment.
• Basic knowledge of branding and marketing content review.
• Familiarity with project management tools (e.g., Miro, Canva, Asana, Monday.com).