Account Management Assistant

Náplň práce, právomoci a zodpovednosti:

Finby, a thriving payment institution operating in the international market, is looking for an assistant of the Account Management department in our office in Bratislava. We offer interesting opportunities for career growth and development.

As an Account Management Assistant, you will play a crucial role in supporting our account managers in providing exceptional service to our valued clients.

Your primary responsibilities will include:

• Assisting in the onboarding process for new clients, ensuring all necessary documentation is collected and verified
• Handling customer inquiries, and ensuring smooth communication between clients and internal teams
• Maintaining client records and statistics; working with various systems
• Collaborating with internal teams to resolve customer demands
• Administrative support of the department and other daily agenda
• Communication mainly in written form, opportunity to use English on a daily basis
  

Zamestnanecké výhody, benefity:

• regular teambuilding activities
• quarterly bonus system

Informácie o výberovom konaní:
We reserve the right to contact only selected candidates.

Požiadavky na zamestnanca:

• Fluency in English, min. C1
• Ability to work independently and as part of a team in a fast-paced environment
• A proactive and adaptable approach to problem-solving
• Responsible approach to work
• Ability to learn new things quickly