Customer Support Specialist – Road Transport

Náplň práce, právomoci a zodpovednosti:

• Processing transport orders and booking shipments for assigned customers
• Active and regular communication with clients, providing updates on shipment progress
• Monitoring shipment status and handling delays or schedule changes
• Ensuring customers always receive accurate and timely information
• Administration and data management in the internal system
• Cooperation with internal departments to resolve client requests

Zamestnanecké výhody, benefity:

• Stability of an international company and opportunities for professional growth
• Friendly and supportive team environment
• Competitive remuneration based on experience and performance

Požiadavky na zamestnanca:

• Previous experience in customer service or logistics is an advantage
• English language at a communicative level (both written and spoken)
• Excellent communication skills with strong customer orientation
• Ability to respond quickly and work effectively under time pressure
• Stress resilience and ability to remain calm in challenging situations
• Accuracy, responsibility, and a positive attitude
• Proficiency in MS Office; experience with ERP or logistics systems is an advantage