Process and Quality Manager for Wholesale

Náplň práce, právomoci a zodpovednosti:
• Collecting, analyzing, and modeling business processes within the area of responsibility • Identifying potential improvements in terms of efficiency and quality and proposing appropriate measures (e.g., digitalization)
• Defining process and quality KPIs • Monitoring agreed measures and conducting reviews/audits
• Advising the business on the design of systems, processes, and quality management in the respective area
• Designing, coordinating, and implementing improvements in process and quality management in collaboration with involved departments
• Acting as a subject matter expert and point of contact for internal process and quality owners
• Managing projects
• Designing and conducting internal/external reviews and audits
• Managing interfaces (interface management)
• Acting as a contact person for operational colleagues
• Defining and submitting requirements to IT

Zamestnanecké výhody, benefity:
• Annual Bonus (Variable Pay): In accordance with the employer’s compensation policy, employees are eligible for an annual bonus of up to 5% (expert positions).* 
• Meal Allowance: Meal contribution of EUR 7.50 per working day, of which EUR 6.50 is paid by the employer, provided in advance via a Ticket Restaurant card or as a financial allowance. 
• Cafeteria Benefits: Monthly contribution of EUR 25 to the Cafeteria benefits system or a MultiSport card.* 
• Company Mobile Phone: Company mobile phone for both business and personal use, including unlimited calls, SMS/MMS, and 15 GB of EU roaming data at 4G speed. After the data allowance is consumed, the speed is reduced to 128 kbps. 
• Flexible Working Hours: Employees can organize their working day according to their preferences, while respecting the core working hours from 9:00 AM to 2:00 PM. 
• My Days: Entitlement to one or more paid leave days without the need to provide a medical certificate. The number of days is determined by the line manager. Additional paid leave is provided to parents of first-grade schoolchildren on their child’s first school day.* 
• Employee Referral Bonus: Reward of up to EUR 1,700 for the successful referral of a candidate hired on a permanent employment contract. 
• Telekom Product Discounts: Discounts of up to 50% on Telekom products, including internet, fixed-line, and mobile services. 
• Partner Discounts: Discounts with dozens of partners in the areas of health, sports, fashion, culture, travel, housing, and education.* 
• Supplementary Pension Contribution: Employer contribution to the employee’s selected supplementary pension scheme in the amount of 1.5% of gross salary.* 
• Learning & Development: Career development and training opportunities focused on both soft and hard skills. Employees receive a EUR 180 contribution towards language courses on each employment anniversary with DTSE Slovakia. 
• Corporate Events: Summer and Christmas parties, St. Nicholas Day events, Health Days, blood donation campaigns, team-building activities, and more. 
• Mojra.sk Psychological Counselling: Access to psychological counselling services through Cafeteria benefit points.* 
• Benefits for Future Parents: Employees receive a EUR 100 contribution upon the birth of a child. Fathers receive one additional week of paid leave on top of the statutory two-week paternity leave. Employees going on parental leave may retain their company mobile phone for up to one year. 
• Relocation Bonus: Employees relocating from another country to Slovakia based on an employment contract with DTSE Slovakia are eligible for a EUR 1,500 relocation allowance, paid during the first three months of employment (EUR 500 per month).
* Available after successful completion of the probation period as defined in the employment contract.

Informácie o výberovom konaní:
We are dedicated to constantly promoting equal employment opportunities and are ready to make reasonable adjustments for applicants with disabilities. If you are interested in our job opportunity and meet our job requirements for this position, we encourage you to confidentially notify us if you need specific accommodations to ensure your full participation in our recruitment process at recruitment@telekom.com.

Snažíme sa neustále podporovať rovnaké príležitosti v zamestnaní a sme pripravení urobiť primerané úpravy pre uchádzačov so zdravotným postihnutím. Ak máte záujem o túto pracovnú príležitosť a spĺňate požiadavky inzerovaného pracovného miesta, odporúčame vám, aby ste nám dôverne oznámili, ak potrebujete osobitné úpravy, ktoré vám zabezpečia plnohodnotnú účasť na našom náborovom procese na recruitment@telekom.com.

Požiadavky na zamestnanca:
• University degree (Bachelor’s or Master’s) in Finance/Accounting
• Professional experience in a financial role within a company
• Experience in accounts receivable management with an economic and financial background
• Ability to understand the end-to-end Order-to-Cash process (invoicing, payments, collections, and dunning) Language Skills: German, English
• Experience with SAP
• Advanced knowledge of MS Office (PowerPoint, Excel, Word)
• Analytical, communication, and organizational skills
• Ability to understand end-to-end processes
• Detail-oriented problem-solving skills, critical thinking, and time management
• Teamwork is essential for our organization
• Independent and comprehensive thinking
• High level of self-motivation and a strong sense of responsibility for the assigned area of work