Business Analyst (IT)

Náplň práce, právomoci a zodpovednosti:
Ready to shape the future of legal tech? Freshfields is launching a new IT hub in Bratislava’s Shared Services Centre (SSC)—and we’re looking for talented professionals to join us. Be part of an innovative, international team working on transformative digital solutions. Build your career with Freshfields and make an impact on a global scale!

Are you a curious, detail-oriented problem solver who thrives on turning complexity into clarity? We’re looking for a Business Analyst to join our Technology Delivery team and help shape the future of our digital transformation.

In this role, you’ll work at the heart of our multidisciplinary product teams—collaborating with Product Owners, Developers, Testers, and Architects to deliver impactful technology solutions. You’ll be instrumental in analysing business processes, gathering and refining requirements, and ensuring that our solutions deliver real value.

Whether you’re mapping out current and future states, facilitating workshops, or supporting change adoption, your insights will help bridge the gap between business needs and technical delivery.

What You’ll Do:

- Analyse and optimise business processes to identify opportunities for improvement.
- Lead workshops and stakeholder interviews to gather and validate requirements.
- Collaborate with cross-functional teams to define success criteria and support delivery.
- Create user journeys and support change enablement to drive adoption.
- Maintain strong stakeholder relationships across IT, business services, and legal practice groups.

Zamestnanecké výhody, benefity:
- A people-first culture that values belonging, inclusion, and diverse perspectives.
- Opportunities for professional development and career advancement.
- Exposure to strategic technology initiatives and enterprise-level transformation programmes.
- A collaborative environment where your insights help shape technology investment decisions.
- Office vibe in an attractive location
- Mostly remote—just coordinate with your team to find what works best
- Need to drive in? We've got shared parking spots available
- Get an extra 6% on top of your monthly base salary to spend how you want—whether it’s for wellness, learning, investments or other perks
- Enjoy a daily meal allowance of €8.50 for every day you work—fully covered by us
- Extra days off to help you recharge
- Life assurance to support your loved ones if the unexpected happens
- Get up to 20 days off with full pay for sickness or caring for dependents
- Earn a yearly performance bonus based on how you do
- Daily office refreshments to keep you fueled throughout the day
- Unlimited access to LinkedIn Learning to grow your skills anytime
- Well-being support with helpful apps and an Employee Assistance Program
- Events and workshops on different themes throughout the year
- Volunteering and charity activities

Požiadavky na zamestnanca:
- Proven experience in business analysis, ideally within Agile and Waterfall environments.
- Strong communication and stakeholder engagement skills.
- Proficiency in tools like Azure DevOps, Jira, or similar.
- Experience in process mapping, requirements gathering, and change impact assessments.
- A collaborative mindset and a focus on delivering business value.
- Experience in legal or professional services and Agile certifications (e.g., Professional Scrum) are a plus, but not essential.