Global Travel Support Specialist

Náplň práce, právomoci a zodpovednosti:

The primary responsibility of the Global Travel Support Specialist is to support the day-to-day operations of the global corporate travel program, ensuring a consistent traveler experience, policy compliance, and Suppliers coordination across all regions. Acts as a key liaison between employees, travel partners, and internal stakeholders to facilitate efficient, cost-effective travel.

•    Resolve issues in collaboration with travel management company (TMC) and internal users
•    Monitor and respond to travel-related inquiries in accordance with policy and service standards
•    Support onboarding of new travelers and maintain travel profiles & HR feed
•    Coordinate with Expense team & Compliance to track policy exceptions and escalate as needed
•    Assist with implementation and maintenance of travel tools and reporting dashboards
•    Manage ticketing platform, manage requests and escalate for supports when required
•    Proactively identify issues, solutions and improvements 
•    Contribute to travel program communications and training initiatives
•    Partner closely with Executive assistants to provide fast resolutions
•    Other tasks as required by the Category as well as the Global Procurement Function

Zamestnanecké výhody, benefity:

• Professional development and possibility to grow within a newly established Shared Service Center based in Einpark
• Fully paid meal vouchers 7,70 Eur per working day
• 3 Health and Wellness days per year
• Fully paid sick leave up to one month
• Contribution to dental care up to 150 Eur per year
• Pension Contribution after 1 year
• Classes of foreign languages
• Access to Multisport card
• Referral Programe Bonus up to 1200 Eur
• Employee Assistance Programe
• Social events
• Refreshment in the office – coffee, tea, water, fruit on Wednesdays
• Yearly performance-based bonus 

Požiadavky na zamestnanca:

•     1-2+ years of experience in global travel program administration
•    Bachelor´s Degree is required (can be replaced by relevant experience)

•    Proficient computer skills: MS Office, online travel booking tool (like Concur, Cytric, Egencia), ServiceNow or other similar ticketing system.
•    Ability to organize and manage multiple priorities while consistently meeting deadlines.
•    Attention to detail and strikes an effective balance between details and big picture while being proactive
•    Ability to manage multiple requests and priorities in a fast-paced environment
•    Experience working with cross-functional & multi-cultural teams
•    Proficient in English language + one other language