Senior Market Research Analyst (Market & Competitive Intelligence)

Náplň práce, právomoci a zodpovednosti:
Join ESET’s newly formed Analyst, Tester Relations & Market Research department at the intersection of technology, product, business, and marketing. This role offers a unique opportunity to gain firsthand access to the latest developments in cybersecurity from both internal and external sources. You will play a pivotal role in translating market and competitive intelligence into actionable insights that drive strategic decisions across the company.
If you’re passionate about cybersecurity and looking to grow your career in market research, this is the place to be.

##Key Responsibilities##

As a Senior Market Research Analyst, you will:

- Collect, validate, analyze, and present market, industry, and competitor intelligence to support strategic decision-making across ESET.
- Provide actionable business intelligence to support Test and Analyst Relations activities.
- Liaise with internal stakeholders to understand research needs and translate them into research designs, both qualitative and quantitative.
- Design and implement research studies, from initial scoping and questionnaire design to final reporting.
- Program surveys using internal survey tools and collaborate with external research providers to ensure high data quality.
- Analyze research data using statistical software and interpret results to generate clear, actionable insights.
- Deliver insights in digestible formats, such as PowerPoint presentations, dashboards, and written reports tailored for business leaders.
- Translate analyst reports and independent test results into concise, usable insights for ESET’s Global Marketing, Sales Enablement and regional teams.
- Collaborate on cross-functional initiatives with Technology, Product, Sales, and Marketing teams.
- Contribute to the continuous improvement of internal research processes and knowledge sharing within the department.

##Qualifications & Experience##

##Education##

- University degree in economics, statistics, sociology, IT, or a related field (e.g., behavioral economics, market research, data science).

##Required Skills##

- Minimum 7 years of professional experience in one of following roles: IT, business, consulting, analytics or similar area
- Fluent English (C1 or higher) with excellent writing and summarization skills.
- Strong command of PowerPoint, Excel, Word (Office 365) to build professional reports and visualizations.
- Experience conducting qualitative interviews and focus groups in English.
- Capable of independently handling complex RFIs (Requests for Information) and preparing/leading briefings and inquiry calls with analyst firms.
- Strong cross-functional communication skills; ability to work across departments including Tech, Marketing, and Sales.
- Experience designing and conducting quantitative and qualitative research, either independently or collaboratively.
- Working knowledge of basic statistical tests (e.g., descriptive analysis, correlations, t-tests).
- Familiarity with survey tools (e.g., SurveyMonkey, Qualtrics, Google Forms, LimeSurvey).
- Critical thinking and creative problem-solving skills.

##Preferred/Bonus Skills##

- Proficiency in BI/reporting tools (e.g., Qlik Sense, Power BI).
- Experience using statistical software (e.g., SPSS, R, Python for data analysis).
- Familiarity with JIRA or similar project management tools.
- Background in brand tracking, market share analysis, or financial forecasting.
- Previous experience working with external research agencies.
- Knowledge or demonstrated interest in IT, cybersecurity, or technology sectors is highly advantageous.

##Why Join Us?##

- Be part of a strategic team that influences high-level decisions within a global cybersecurity leader.
- Gain exposure to top analyst firms, cutting-edge technology, and emerging industry trends.
- Enjoy opportunities to innovate, lead research initiatives, and grow within a dynamic department.
- Collaborate with diverse, global teams across disciplines in a company committed to security, trust, and innovation.