HR Systems Management, Contact Centre Specialist with English and Italian

Náplň práce, právomoci a zodpovednosti:
*Develop soft skills in communication, teamwork, remote cooperation, and stakeholder management
*Gain hands-on experience and technical knowledge of a diverse palette of HR systems and tools (SAP, Cornerstone, SNOW, CRM)
*Understand corporate HR processes and how are the HR sub-processes interlinked
*Interface and communicate with local HR departments worldwide with the opportunity to actively use your language skills by e-mail or phone
*Be a first contact point to Henkel employees regarding all questions that appear about all HR tools and applications, global annual processes, HR policy, internal regulations, etc.
*Support incoming requests via phone (Contact Center) and internal ticketing tool
*Closely interact with colleagues from different Shared Service Centers located in Cairo, Manila and Mexico
*Support new and challenging HR initiatives and be an active part in the implementation and improvements of new projects in HR areas

Zamestnanecké výhody, benefity:
*Flexible work scheme with flexible hours, hybrid work model and up to 30 days per year for remote work abroad
*Diverse national and international growth opportunities
*Globally applicable well-being standards, including health and preventive care programs
*Gender-neutral parental leave for a minimum of 8 weeks
*Employee Share Plan with voluntary investment and Henkel matching shares
*13th salary, incentives
*Cafeteria benefit system, Multisport card
*Henkel shop and Henkel nursery school
*Extra paid days off for special events, referral and relocation bonus

Informácie o výberovom konaní:
In case of interest, do not hesitate to send us your Curriculum Vitae in English language. We will contact only candidates who match a profile we are looking for. Thank you for your understanding.

Požiadavky na zamestnanca:
*Proficient level (in verbal and written form) in Italian and English language is a MUST
*Work experience with an emphasis on customer service is an advantage
*Intermediate MS office skills
*Pro-active, open minded, self-reliant, customer-oriented team-player with good communication skills
PLEASE SEND THE CV IN ENGLISH