Process Writer

Náplň práce, právomoci a zodpovednosti:

Key Responsibilities: 

• Internal Guides: create clear, comprehensive guides detailing workflows across Finance, Operations, Compliance, and other departments. 
• Onboarding Guide: draft a thorough onboarding process guide to ensure a smooth, standardised experience for new clients. 
• Input Gathering: conduct structured interviews with internal stakeholders to gather detailed process inputs and insights. 
• Process Evaluation: provide reports identifying pain points, risks, or inefficiencies within mapped processes. 

Informácie o výberovom konaní:
Trust Pay, a.s. reserves the right to contact only selected candidates.

Požiadavky na zamestnanca:

• You're precise, structured, and clear in your writing. 
• You have an excellent command of English. 
• You're quick to grasp new concepts. 
• You're curious and unafraid to ask obvious, awkward questions until you truly understand something. 
• You’re comfortable liaising with multiple stakeholders across the company.  
• You have a proactive mindset focused on improvement and innovation.