Building X Platform Developer Success Engineer

Náplň práce, právomoci a zodpovednosti:

Job description, responsibilities and duties

Siemens Smart Infrastructure connects buildings and cities to make them smarter and more energy efficient. We help our customers thrive, communities progress, and support sustainable development to protect our planet for the next generation. Our Building X platform is a suite of cloud applications enabling customers to operate buildings intelligently.

We are looking for a Developer Success Engineer to enhance the developer experience for users of the Building X platform. This role acts as a bridge between platform capabilities and developers, ensuring smooth integration, development, and deployment of solutions. You will provide technical guidance, create resources, and collaborate with cross-functional teams to improve the developer journey.

Main responsibilities

Developer Support and Enablement:

• Provide expert technical support to developers building on Building X, including Life Cycle Twin.
• Conduct hands-on debugging, code reviews, and troubleshooting for complex issues.
• Create and maintain developer guides, API documentation, tutorials, and learning resources.

Collaboration and Solution Development:

• Work closely with Solution Platform Engineers, product, and engineering teams to prioritize enhancements and bug fixes based on developer feedback.
• Build sample applications, proof-of-concepts, and demos showcasing platform capabilities.
• Collaborate with Solution Design and Customer Success teams to ensure a seamless developer experience.

We expect

• Experience working in a complex environment with multinational teams.
• Strong understanding of software development concepts, programming languages, web technologies, APIs, cloud platforms, and developer tools.
• Empathy for developers and passion for advocacy and support.
• Experience providing developer support from solution design to coding.
• Ability to explain technical concepts clearly and engage with developers and cross-functional teams.
• Open-minded, service-oriented, and able to represent the organization positively in the developer community.
• Desire to learn state-of-the-art technologies and methodologies.
• Genuine passion for technology, innovation, and developer communities.

Zamestnanecké výhody, benefity:
We offer:

• Home office, telework
• Flexible working hours (9:00 – 15:00), short Fridays
• Work-life balance thanks to stable quartal planning cycles
• Free pool parking
• Bridge days – 3 days/year,
• Sick days – 3 days/year
• Additional paid leave
• MultiSport
• Cafeteria system - BenefitPlus = 300 points / € per year
• Contribution to 3rd pillar pension up to 3% of gross salary (after the employment trial period)
• Sick leave compensation and Sick Leave to Care for a Family Member compensation (after the employment trial period, up to 100% of salary, 20 days/year)
• Childbirth bonus of 300€, Contribution for attending a preschool facility in the amount of 200€ (within Cafeteria system – BenefitPlus)
• Contribution for representative sports activities
• HEALTHY BACK PROGRAM = we offer ergonomic workplace (an electrically operated sit-stand desk, ergonomic chairs)
• Working with newest technologies + most projects run in agile methodology (we use SAFe)
• You can attend various international conferences
• 2 SIM cards with discounted employee flat rate also for family members
• Employee referral bonus up to 2 000€
• Opportunity to invest in the purchase of Siemens shares (after the employment trial period)
• Discounts for employees (electronics, language courses, vacation stays...)
• Discounted employee´s loans (for employees with an employment relationship of more than 3 years)
• Wellbeing program, Health Day, team-building program
• 8 hours of training per month within working hours
• Education in various fields of your choice within working hours
• Work anniversary present and life anniversary contribution