Product Knowledge & E-learning Specialist

Náplň práce, právomoci a zodpovednosti:

We are looking for a Product Knowledge & E-learning Specialist who will be responsible for organizing, maintaining, and delivering structured product knowledge across the organization. The role focuses on managing and updating e-learning courses, supporting product education initiatives, and ensuring that product knowledge is accessible, up-to-date, and easy to understand.

This position is suitable for fresh graduates or early-career professionals interested in knowledge management, product education, and learning design

Key Responsibilities

Knowledge Management

• Collect, structure, and organize product knowledge from internal stakeholders.

• Ensure product materials are up-to-date and aligned with current product releases.

• Support classification, tagging, and structuring of knowledge content.

• Identify missing or outdated content and coordinate updates with product teams.

• Support internal communication of product updates and changes.

​E-Learning & Course Management​

• Manage and maintain the company’s e-learning platform and course catalog.

• Update existing courses based on product changes and new releases.

• Create new online courses based on product specifications and materials provided by Product Managers and Product Owners.

• Convert product documentation into structured learning content.

• Prepare quizzes, learning materials, and basic assessments.

• Track course completion and learner participation.

• Support reporting on training engagement and course usage.

• Coordinate regular communication with Product Managers to collect product updates and roadmap information.

Product Education Support

• Prepare user guides, tutorials, and supporting materials.

• Assist in preparing webinars and internal training sessions.

• Adapt learning materials to different audiences (sales, support, partners).

• Gather learner feedback and suggest improvements to courses and materials.

• Support development of simple certification or learning recognition programs.

Collaboration & Process Support

• Maintain regular communication with Product Owners to stay informed about new features.

• Cooperate with Sales, Customer Success, and Support to understand learning needs.

• Ensure consistency between product messaging and training materials.

• Support internal knowledge-sharing initiatives.

Qualifications

Experience

• Suitable for fresh graduates or candidates with up to 2 years of experience.

• Background in education, communication, business, IT, or related field is an advantage.

• Experience with e-learning platforms or LMS systems is a plus but not required.

Skills

• Strong organizational and structured thinking skills.

• Ability to understand technical topics and explain them clearly.

• Good written and verbal communication skills.

• Basic understanding of instructional design principles.

• Comfortable working with digital tools and content management systems.

• Proactive attitude and willingness to learn.

Ideal Profile

• Detail-oriented with good time management skills.

• Interested in knowledge management and digital learning.

• Curious about how products work and motivated to understand them.

• Comfortable working with structured content and documentation.

• Open to feedback and continuous improvement.

• Team-oriented and reliable.

Zamestnanecké výhody, benefity:

• Opportunity to work on our own products in a very unique domain – offshore energy
• Flexible working hours and hybrid working model
• Working in an environment where we continuously introduce the latest processes and approaches, to increase customer success as well as DX
• Books and materials you need for your education and development
• Health package – height adjustable tables, ergonomic chairs, fruit
• Benefit system tailored for each employee focused on well-being and development
• Team-buildings and company retreats
• Opportunity to see the locations where our customers are located (Norway, UK, Asia…) and see how offshore wind farms and coastal and marine surveillance work
• Nice new downtown office
• Regular team breakfast, coffee and snacks
• Financial contributions for home internet, III. Pension pillar, for lifetime jubilees etc.
• Loyalty bonus
• Extra vacation and Birthday Off
• Health Day, Sport Day, grill parties

Požiadavky na zamestnanca:

• Strong organizational and structured thinking skills.

• Ability to understand technical topics and explain them clearly.

• Good written and verbal communication skills.

• Basic understanding of instructional design principles.

• Comfortable working with digital tools and content management systems.

• Proactive attitude and willingness to learn.

• Detail-oriented with good time management skills.

Vodičský preukaz:
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