System Engineer – Voice & Linux Systems (ATM)

Náplň práce, právomoci a zodpovednosti:

FREQUENTIS Solutions & Services (FSS) as a member of the Austrian Group FREQUENTIS AG, is focused on software development, system engineering and delivery of safety-critical voice communication and information systems. Our solutions are developed and distributed in the following business segments: Air Traffic Management & Defence (civil and military air traffic control, aeronautical information management), Public Safety (police, fire and rescue services, emergency medical services) and Public Transport & Maritime (railway and urban transport solutions, vessel traffic management).

Frequentis portfolio of market-leading products is designed to provide comprehensive solutions for the aviation industry. From automation to tower systems, voice communication to traffic optimisation, information management to surveillance, networks to UTM and recording, we offer a broad range of solutions that cater to all ATM operational needs.

Your Role

We are looking for a System Engineer who will be responsible for the technical implementation, deployment, and quality assurance of our systems throughout their full lifecycle in the Air Traffic Management domain.

This is a hands-on system engineering role, involving on-site installations, system upgrades, and direct interaction with customers, covering activities from system design and integration to acceptance, commissioning, and operational support.

Working Model:

• Flexible hybrid working model with up to 2 days per week working from home

• Regular onsite collaboration in Vienna (approximately 3x/week)

• Occasional international travel to customer sites up to 25% depending on project and customer requirements

• Company cars are available for business travel to Vienna
  

Main responsibilities:

• On-site installation, integration, and system upgrades at customer locations (airports, ATM centers)
  

• Active participation in system design phases, including architecture discussions and technical reviews
  

• Involvement in Critical Design Review (CDR), Factory Acceptance Tests (FAT), and Site Acceptance Tests (SAT) with customers
  

• Direct customer interaction during commissioning, acceptance, and operational phases, including support of incident and problem resolution within agreed service levels

• Close cooperation with Customer Service and Support teams during in-house and on-site system activities
  

• Documentation and analysis of reported incidents and problems

• Coordinating and carrying out root cause analyses and remedies
  

• Designing, planning and technically executing changes and extensions to existing systems (change requests)

• Integrating systems and system components into existing system environments
  

• Performing system audits
  

• Collaborating with Product Management by providing technical and operational input for continuous product improvements and extensions, based on system lifecycle experience and customer feedback
  

• Supporting the transition from delivery projects to the support phase, including building up the required know-how for operating and maintaining handed-over solutions
  

• Drafting/updating technical documentation on systems and their interfaces
  

• Coordinating with product and development teams on error analysis and troubleshooting

Technical Skills & Competencies:

• Install, configure, and maintain Linux servers (particularly RHEL), including updates, upgrades & troubleshooting issues

• Bash scripting

• Solid experience with virtualization platforms (VMware preferred);

• Experience with SBC & PABX

• Experience with various storage technologies

• Good understanding of basic networking

• Understanding of clustering concepts

• Ability to create technical documentation, including step-by-step instructions, specifications, and requirements

• Able to quickly adapt to frequent software releases

Skills considered as an advantage:

• Experience with ATM Voice Communication Systems or safety-critical environments

• Knowledge of VoIP and SIP protocols

• Experience with analogue and digital voice interfaces

• Basic understanding of telecom signaling and voice networking

• Prior exposure to customer-facing system engineering roles

Zamestnanecké výhody, benefity:

• Training and development program (business and product trainings, language course)
• Employee referral program (financial reward for recommending a successful candidate)
• Employee assistance program (legal, financial and psychological counselling)
• Meal contribution fully paid by the company
• Multisport card/Pension scheme contribution (DDS)
• Flexible working hours, home office
• Refreshments, company & team events

Požiadavky na zamestnanca:

• Comfortable working both on-site with customers and in the office (Vienna and Bratislava), balancing technical work with communication and coordination
• Willingness to travel to customer sites for installations, upgrades, and acceptance activities (typically planned, not ad-hoc)
• You are flexible, self-driven, goal-oriented and structured in how you approach your work
• You can integrate yourself into a larger cooperation, follow corporate processes