Service Delivery Project Manager

Náplň práce, právomoci a zodpovednosti:

In a vibrant international landscape, you will lead the charge in delivering Orange Wholesale International's cutting-edge voice and data solutions, driving collaboration across teams and ensuring unparalleled customer satisfaction.

• In a multi-cultural & international environment, you will be in charge of delivering Orange Wholesale International products to our customers globally.
• You will manage the delivery of IP, Transmission, Voice, and Data products, as well as large-scale infrastructure projects.
• Collaboration will be key as you work with various Orange teams, including Presales engineers, Sales, Marketing, and operational departments.
• You will maintain direct relations with external providers to ensure smooth project execution.
• You will be responsible for monitoring customer satisfaction and loyalty at all times.
• Regular project progress reporting will be essential, along with proposing solutions for roadblocks and initiating escalation procedures when necessary.
• Engagement in the integration of new products and services alongside participation in the writing and validation of delivery processes will be expected.
• You will be part of a team distributed across four countries.

Zamestnanecké výhody, benefity:
• Attractive financial bonus
• Extra days of holidays
• Cafeteria Benefit System
• Full compensation of sick leave for certain amount of days
• Complementary retirement savings contributions
• Financial support regarding life milestones
• Contribution to private healthcare
• Referral program
• Flexible working time
• Home Office

Požiadavky na zamestnanca:

You are an experienced professional with at least 5 years of experience in network provisioning and project management, ideally within an international context. You possess a strong understanding of customer relationships and are skilled in collaborating with diverse teams. A background in IP networks, proficiency in English, and conversational French will be advantageous as you thrive in a multi-cultural setting.

​Your professional skills:
• Demonstrated experience in managing network provisioning and projects in an international context is essential.
• A strong sense of customer relationship management will be required to foster lasting partnerships.
• You will need proven ability to work collaboratively across departments and teams to achieve common goals.
• Knowledge of IP networks is fundamental to delivering effective products and services.
• Fluency in English is mandatory, while conversational French is a valuable asset.

​Your soft skills:
• You should possess the ability to thrive in a multi-cultural environment, adapting to diverse cultures and perspectives.
• A strong can-do attitude with a focus on problem-solving will be critical to your success.
• Curiosity and eagerness to explore new challenges will be pivotal in navigating this dynamic industry.
• Inspiring leadership qualities will be necessary to guide and motivate those around you.
• You should exhibit a commitment to continuous learning and sharing knowledge with others.