Customer support specialist with English and German language

Náplň práce, právomoci a zodpovednosti:

Join an international customer service team supporting primarily the German-speaking market, while collaborating with colleagues in Benelux and Sweden. As the first point of contact for our customers, you will guide them through the entire order-to-delivery cycle.

You will be working in Oracle and ensuring a smooth customer experience—from order processing to tracking delivery and payment, to resolving inquiries with professionalism and care.

Key Responsibilities

• Process incoming customer orders

• Monitor production and delivery status

• Track payments and ensure timely communication

• Respond to customer inquiries and requests

• Maintain accurate records in Oracle system

Zamestnanecké výhody, benefity:

- Commuting allowance

- Monthly Performance Bonus 

- MultiSport Card 

- Retirement Savings Contribution 

- Healthy Workplace 

- Loyalty Bonuses 

- Anniversary Gift 

- Employee Referral Bonus 

- Flexible Meal Options – on-site dining or a meal allowance 

- Team Events & Activities 

- Modern, Dynamic Work Environment 

- Career growth opportunities 

- Annual Salary Review

- Personalized Training programs

Požiadavky na zamestnanca:

- English and German (both written and spoken)

- Proactive team player with excellent communication skills

- Customer-oriented mindset in everything you do

- Strong administrative and analytical skills

- Several years of experience in customer support or sales

- Background in business administration is a plus

- Experience living or working in Germany; familiarity with German customer culture is a strong advantage