Product/Process Owner - Marketing and Incentives Programs

Náplň práce, právomoci a zodpovednosti:
We are seeking a highly motivated and experienced individual to join our LXG Partner Digital Experience team, which owns and manages the suite of tools and technologies that enable our Partners, Sellers, and support teams. The goal of this role is to ensure that our sales and support teams have the right tools, technologies, and optimal user experience to effectively engage with sellers and Partners to drive sales, and close deals. You will be responsible for the effectiveness, adoption and ultimately user satisfaction of an assigned set of tools & solutions through the measurement of KPIs (eg OSAT) and feedback.

In this role, you will be focused on listening to our Sellers and Partners and improving their experience on deployed platforms. You will lead key initiatives that involve process improvements, tool usability, data & insights, performance and adoption. We are seeking a highly skilled experience manager to join our team with the responsibility of delivering WW revenue growth, Partner Satisfaction, Ease of Use.

Key Responsibilities:
- Own and define the vision and strategic roadmap for partner engagement and the partner portal, aligned with broader business and WW revenue objectives.
- Lead the development, optimization, evaluation, and long-term scalability of partner platforms and tools to improve Partner and Seller experience.
- Analyze, design, and continuously improve end to end partner processes across engagement, learning, and enablement journeys.
- Act as the primary liaison across cross-functional teams (Business Ops, L&D, IT, Partner Support), aligning priorities and driving coordinated delivery.
- Establish and drive global governance, ensuring progress tracking, accountability, and effective cross-team collaboration.
- Define, monitor, and act on KPIs (e.g., OSAT, adoption, usage) to measure tool effectiveness, process performance, and partner satisfaction.
- Translate user feedback, platform analytics, and partner behavior insights into actionable recommendations for business leaders.
- Champion continuous improvement through data, automation, usability enhancements, and industry best practices.
- Lead change management, communication, and internal training to ensure successful adoption of new tools, processes, and capabilities.

Zamestnanecké výhody, benefity:
- Opportunities for career development & growth
- Performance based rewards
- Hybrid working model (homeoffice/office)
- 3 sick days per year
- Additional vacation days
- 100% sick leave compensation up to 2 months per year
- A broad selection of soft / hard skills trainings and individual mentoring
- Employer contribution to the Third Pillar Pension System
- Life & life events insurance, fully covered by company

Požiadavky na zamestnanca:
- 5-8 years of experience in B2B / channel sales, sales enablement, or partner experience management.
- Strong experience with channel partner relationship management, enablement tools, and portal ecosystems.
- Proven ability to manage cross functional initiatives, influence diverse stakeholders, and deliver results in complex environments.
- Strong understanding of B2B/channel processes, user experience, workflow optimization, and automation.
- Advanced analytical skills, with hands on experience in reporting, dashboards, KPIs, and deriving actionable insights from data.
- Excellent communication, problem solving, and training skills; project management experience is a plus.