Regional Account Executive - Customer Lifecycle & Sales Support

Náplň práce, právomoci a zodpovednosti:

We are looking for a motivated and detail-oriented Regional Account Executive (RAE) to join our Central Support Team within Integrated Solutions. 

As a dedicated RAE, you will be assigned a specific portfolio of customers and take full ownership of their lifecycle — from onboarding support to contract renewals, pricing, and documentation. You will work closely with internal teams to ensure a smooth and efficient delivery of services.​

• Preferably candidates from Eastern Slovakia (Kosice, Presov)
  
• Hybrid working model: 2x office in Kosice, EMEA hours
• ​Possibility of cooperation: full-time employment or freelance contract

• Act as a dedicated point of contact for assigned customers within the internal organization.

• Support Engagement Managers (EMs) with daily tasks related to customer account management.

• Manage the end-to-end lifecycle of your customers – including administrative and sales support.

• Prepare pricing proposals, quotations, and draft contracts for renewals and new deals.

• Handle basic ordering and billing processes.

• Develop and maintain custom pricing structures and contractual documentation.

• Lead and coordinate internal meetings and process improvements.

• Ensure all tasks are delivered with accuracy, consistency, and timeliness.

• Cooperate with cross-functional and international teams.

Zamestnanecké výhody, benefity:

For all contacts:

• Internal Mobility Program – enjoy many opportunities for career growth, job rotations, diversity of projects & technologies
• Referral Program – enjoy cooperation with your colleagues and get a bonus!
• 5/10 Years NATEK Club – we offer long-term cooperation and celebrate each fifth-year cooperation anniversary with gifts
• NATEK CSR Events & team buildings – enjoy our values: accountability, partnership and expertise and #workITwithus
• Education – benefit from our know-how, learning courses and certificates and IT events – be part of the community of leaders of the industry and take part as a speaker or a visitor
• ​Additionally only for employment contract:​
  
• Multisport
• Technical and Personal training
• Language courses 

• Cafeteria
• Financial Contribution for Meals
• Life insurance
• Bonuses for Personal Events
• Day off for volunteering

Požiadavky na zamestnanca:

Requirements

• Strong organizational and communication skills
• Ability to work independently and manage multiple priorities
• Previous experience in sales support, contract administration, or account coordination​
• Working in the telecommunications, IT services, or technology sector​
  
• Collaborating with international stakeholders or multinational teams​
  
• Fluent in business English (spoken and written)
• Knowledge of additional languages such as German or French is a plus