Operations Coordinator (hybrid)

Náplň práce, právomoci a zodpovednosti:
At Swiss Re Risk Data Solutions, we offer a powerful suite of tools and services. From our risk consulting to leading software solutions as well as advanced data and insight capabilities to automated claims processing and SAAS platforms, we are here to help your business work to be efficient and stay competitive as the industry landscape, as well as your firms, changes. Swiss Re Risk Data Solutions puts the power of our global risk expertise at our clients' fingertips. With access to a dedicated team of experts and their specialist models and solutions, our clients remain agile and competitive.

About the Role

We are seeking a motivated platform operations coordinator to join Risk Data Solutions on a temporary basis. The Platform Operations Coordinator will be responsible for ensuring the smooth delivery of client services. The key objective is to ensure smooth delivery of client services, accurate and compliant client management administration. The Platform Operations Coordinator will be part of a small operations team and working closely with the Risk Data Solutions sales, product and customer success teams.

Key responsibilities will include:

• Perform regular data exports to identify new potential deals/clients
• Ensuring data in the operations systems and tools are correct and onboarding compliance checks (AML/ITC) are completed.
• Review contracts and order forms to ensure information is correctly reflected in our administration and CRM systems.
• Requesting missing information from clients
• Arranging for contracts to be uploaded into our finance tools and arranging business approvals
• Chasing payment of invoices with our clients
• Assisting our clients with their onboarding processes and supplying any required details/documentation
• Working closely with the Sales and Customer Success Teams regarding tenant creation, invoicing and renewals and maintaining great relationships with our clients
• Liaising with Sales Team regarding all renewals (both fixed term extensions and auto renewals)

Zamestnanecké výhody, benefity:
- Attractive performance-based bonus
- Ultra flexible working time in hybrid setup, allowing you to work also from home
- Modern office spaces in attractive location
- 5 additional days of holiday
- Lunch allowance fully paid by Swiss Re
- Referral bonus
- Pension & risk insurance contribution
- Sick days and sick leave support
- Public transport benefit
- Multisport card

Informácie o výberovom konaní:
We are an equal opportunity employer, and we value diversity at our company. Our aim is to live visible and invisible diversity – diversity of age, race, ethnicity, nationality, gender, gender identity, sexual orientation, religious beliefs, physical abilities, personalities and experiences – at all levels and in all functions and regions. We also collaborate in a flexible working environment, providing you with a compelling degree of autonomy to decide how, when and where to carry out your tasks.

We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.

Požiadavky na zamestnanca:
About You

We are looking for an Operations Coordinator with a passion for organizing within a technology and innovation focused environment. Are you a great communicator who enjoys collaborating with colleagues from different functions and at different levels? Do you enjoy finding ways to solve problems and identifying the most effective way to get things done?

Apply if the answer for the above is YES and you bring:

• Familiarity with working in and around tech platforms
• A keen eye for detail while ensuring high quality in what you deliver.
• Experience with identifying and implementing process improvements.
• Success in this role requires effective teamwork, a practical mindset, and a proactive attitude. You should be eager to learn, adaptable, and approach tasks with curiosity and openness.

We are looking forward to hearing from you.
This role is temporary role with one year contract.