HR System Support - Workday (m/f/n)

Náplň práce, právomoci a zodpovednosti:
IT Division supports employee productivity and data security by building systems and applications and providing data to help ESET achieve its mission.

##Meet the Team##
You will become part of the People Information Systems Team at ESET Headquarters. As a small and collaborative team, we provide internal support for the Workday HR system and drive its ongoing development, optimization, and integration with other business applications. We partner closely with Global People (HR), IT, and stakeholders across the organization to ensure reliable system operations, enhance user experience, and deliver solutions that support business growth and efficiency.

##About the Role##
As HR System Support, you will provide daily support to employees, managers, HR colleagues and other users in matters related to Workday and HR processes.

##You will be responsible for:##
- Serving as the first point of contact for Workday users and HR colleagues, building and maintaining positive working relationships
- Providing written and verbal support to users with Workday navigation and related HR processes
- Receiving, tracking, and resolving user requests through the ticketing system
- Assisting users in navigating HR policies, procedures, and supporting documentation
- Escalating complex issues to specialized teams and coordinating their resolution
- Processing selected administrative and data-related requests within HR information systems
- Contributing to the creation and maintenance of user guides, knowledge articles, and support materials

##Essential Requirements##
- At least 2 years of experience in a similar role (HRIS Support, HR Support, or HR Administration)
- Advanced knowledge of MS Excel
- Experience with HR Information Systems
- Ability to understand processes, analyze requests, and efficiently resolve tickets
- Strong communication skills, proactive attitude and willingness to learn
- A customer-focused approach to work
- Fluent English, both written and spoken (minimum B2 level).

##Desirable Requirements##
- Experience with Workday system

##Ready to Make an Impact?##
- If you’re excited about this opportunity and feel it aligns with your journey, don’t hesitate—apply and show us what drives you

This position is a maternity/parental leave cover; however, we do not exclude the possibility of continuing our cooperation afterward.