Network Analyst

Náplň práce, právomoci a zodpovednosti:

We are an original Slovak software company. Since we are not part of any foreign parent group, everything - from product development and customer support to growth and sales - is managed entirely in-house. We have developed our own product, Unimus, which we sell globally. Our network automation and management solution is used by organizations of all sizes - from small local networks, through data centers and telecom operators, to well-known companies outside the IT sector.

We focus on building things that make sense - not only for today, but also with a long-term perspective. If meaningful work and real impact are important to you, you’re in the right place. Every member of our team has a direct influence on the company’s direction and growth.

We are looking for an experienced Network Analyst who will bridge the gap between networking and software development. You will act as a key partner to our development team in building and improving our products – a network automation and configuration management solution.

This role is ideal for someone with a strong networking background who can understand customer environments in depth and translate complex technical concepts into practical inputs for development.

• Provide network-specific expertise to development teams

• Discuss complex networking concepts and protocols with development teams, translating them into clear and actionable inputs for developers

• Collect, analyze, and interpret network-related data (SNMP, CLI) from customers

• Propose improvements and solutions to our software based on real-world network scenarios

• Collaborate with developers on technical design, implementation, and troubleshooting of our network management software

• Analyze real-world customer network environments (topologies, configurations, protocols) and translate them into product requirements and specifications

• Handle technical calls with customers to understand their infrastructure, use cases, and challenges to support them in our software

• Create specifications which identify and document common and edge-case scenarios (multi-vendor networks, legacy devices, various network OS)

• Provide technical expertise on networking protocols and architectures (e.g. SNMP, SSH, VLANs, MSTP, MLAG, routing protocols, etc.)

• Contribute to the design of communication drivers with network devices (CLI, SNMP, APIs, automation approaches)

• Create internal documentation, knowledge base content, and supporting materials for development

• Support testing and validation of features of our sofware in a real-world networking scenarios

• Contribute to internal knowledge sharing and team training

• Opportunity to work on a unique globally used product

•  A mix of analytical, technical, and product-oriented work (not a routine ops role)

• Flexibility and room for initiative

• A small team where your work has visible impact

Zamestnanecké výhody, benefity:

• Employee stock options - a share in the company you are helping to grow

• Hybrid setup - we can meet online two days a week

• Extra time off- additional days of vacation between Christmas and New Year’s

• Professional development - we’ll support the learning method you prefer (courses, books, trainings, etc.)

• Burrito Fridays - yes, burritos every Friday, covered by the company

• Team-building events - at least four times a year, enjoyable for the whole team and their families

• VR, darts, and calcetto - we play daily, and occasionally organize friendly tournaments

• In-office massages - because eight hours at a desk can take its toll

• Shower and locker room - ideal if you bike to work or run in the mornings

• Pet-friendly office - if your dog helps with your work, bring them along

• Sabbatical after 3 years - take time off to recharge without guilt

• and on top of all that, you’ll have access to parking, too.

Požiadavky na zamestnanca:

• Experience with network configuration (L2/L3)

• Strong understanding of networking principles and protocols (TCP/IP, routing, switching, NAT, VPN, etc.)

• Experience with networking devices (e.g., Cisco, Juniper, MikroTik, HP, etc.)

• Experience in monitoring (SNMP), or a closely related specialist role

• Experience with network automation tools or NMS systems (SNMP-based, NetBox, Ansible, Terraform for networking, ...)

• Ability to read and analyze network device configurations

• Ability to communicate technical topics clearly to both developers and customers

• Strong analytical thinking and ability to connect details into a bigger picture

• Excellent English language skills (written & spoken)

• Experience with technical documentation or writing

• Familiarity with APIs (REST, JSON)

• Experience with scripting or automation (Python, Bash, PowerShell ...) is a plus

• Background in SaaS or product-driven environments