Service Product Business Process Analyst

Náplň práce, právomoci a zodpovednosti:
As a SSG GPS Product & Business Process Optimization Sr. Specialist You will:

- Review and optimize existing processes within Global Product Services (GPS)to reduce inefficiencies
- Develop and implement solutions for process improvement
- Support optimization in key areas:
- GPS requirements during ISG hardware product development
- ISG Service Product creation
- GPS infrastructure
- Review and support processes for New, Unique, Different, or Difficult (NUDD) ISG products
- Develop ISG hardware support processes for NUDD products, ensuring alignment with SSG support delivery and GPS product teams

Zamestnanecké výhody, benefity:
- A multitude of professional and personal opportunities
- Charity, volunteering, ESG Activities, etc.
- An international organization with a high focus on all types of Diversity in the team
- 3 sick days per year
- Additional vacation days
- 100% sick leave compensation up to 2 months per year
- A broad selection of soft / hard skills trainings and individual mentoring
- Employer contribution to the Third Pillar Pension System
- Life & life events insurance, fully covered by company 

Požiadavky na zamestnanca:
- Basic Excel skills (not advanced, but comfortable with spreadsheets)
- Ability to create flowcharts
- Able to quickly grasp processes and explain how things work
- Experience with data analytics is a plus.