Customer Product Data Specialist

Náplň práce, právomoci a zodpovednosti:

​As a member of the Global Supply Chain Architecture Team, the Customer Product Data Analyst will be the primary owner of executing item setup and quoting requests globally to support customer ordering. This role will ensure consistency and accuracy in attribute requirements to support setup within the retailer/customer’s systems by working with Operations, Finance, Brand, and PD (Product Development) to determine and gather necessary data for item creation. They will execute the setup, maintenance, and drive improvement of data efficacy for item setup & quoting.

You will:

• Act as the primary point of contact related to the day-to-day execution of Item Setup and Quoting related tasks

• Work to answer questions, resolve data issues and provide analysis

• Ensure item setup and quoting data integrity in key systems (Internal and external) as well as maintaining the processes to support the ongoing data quality

• Adherence to SOPs for all item setup and quoting activities

• Identify areas for data quality improvements and help to resolve data quality problems through the appropriate choice of error detection and correction

• Ensure quality of item set up data in customer’s systems

• Identify requirements for systematic execution of item sets and quoting globally

• Execute synchronization of item sets and quoting across multiple systems (e.g., customer portal, Speed Quote, 1Worldsync etc.)

• Participate in continuous improvement activities to improve the overall speed to market of new product launches within the Item Setup and Quoting processes

• Escalate/communicate service issues to internal and external stakeholders on a timely basis

• Research customer order discrepancies and performs data alignment with our retailer / customer systems customers

• Cultivate and maintain positive relationships with customer and internal stakeholders

• Participate in projects as assigned

Zamestnanecké výhody, benefity:

• ​Global Working Environment
• Hybrid Work Model /60% work from office - 40% work from home/
• Meal vouchers fully paid by the employer (7,50€/working day)
  
• Referral program
  
• Learning & Development - We're committed to supporting your continuous learning. For our employees, we provide LinkedIn Learning, language courses, and much more.
  2x sick day + Birthday day off
  
• Employee discounts - Eligible to receive free toys during the holiday season and can purchase toys for discounted prices.
  
• Possibility of career growth
  
• Flexible working hours
  
• Employee Assistance Program
  
• Allowance for sports activities
• Multi sport card
  
• Life and Accident Insurance
  
• Medical care benefit​

Požiadavky na zamestnanca:

• Bachelor’s degree in Supply Chain & Logistics or related discipline

• Understanding of GS1 Global Standards

• Knowledge of customer service and supply chain principles and practices

• Min 2 - 3 yrs.+ CPG/Retail Experience preferred

• Experience with a Tier 1 ERP system (SAP) required

• Excel skills and knowledge of other MS Office applications (i.e., Word, PowerPoint, Visio, Access, etc.)

• Candidate MUST have experience with Master Data; specifically, SAP material master experience

• Must be customer focused with a strong understanding of the customer base

• Strong communication skills

• Proven project management skills