Senior Scrum Master / Delivery Lead

Náplň práce, právomoci a zodpovednosti:
About the role

In this pivotal role, you'll be the driving force behind our team's delivery success during a significant transformation period. You'll implement pragmatic agile practices, create clarity in priorities, and ensure the team can focus on what matters most while balancing operational demands with strategic improvements.

Key Responsibilities:

- Establish effective delivery rhythm by implementing lightweight Scrum practices focused on outcomes rather than ceremony, creating a sustainable and productive cadence for the team

- Drive execution excellence by reducing context switching, removing blockers, and helping the team complete one work package at a time before moving to the next

- Enhance prioritization by supporting the team lead in balancing capacity against demand, confidently saying "no/not now" when necessary to protect team focus

- Create transparency through breaking down complex deliverables into manageable chunks with clear acceptance criteria and providing stakeholders with regular, honest status updates

- Support audit compliance by translating findings into structured action plans with clear ownership, sequencing, and measurable outcomes

- Foster continuous improvement by facilitating retrospectives that lead to meaningful team and process enhancements

About the team

Our Logging & Monitoring squad develops and operates state-of-the-art logging, monitoring and event management platforms to collect application behavior information, detect/limit service disruption and provide the associated reporting capabilities. Our ambition is to help empower developers, application and platform owners identify any growing risks, have a clear understanding of their SLAs, reduce the mean time to resolution and be ahead of the curve with regards to long term trends.

Zamestnanecké výhody, benefity:
You can look forward to extra rewards and benefits including:
- Attractive performance-based bonus
- Ultra flexible working time in hybrid setup, allowing you to work also from home
- Modern office spaces in attractive location
- 5 additional days of holiday
- Lunch allowance fully paid by Swiss Re
- Referral bonus
- Pension & risk insurance contribution
- Sick days and sick leave support
- Public transport benefit
- Multisport card

Požiadavky na zamestnanca:
About you

We are happy to meet you if you possess:

- You're a delivery-focused professional who thrives in dynamic environments and brings calm to complexity. You understand technical concepts well enough to facilitate meaningful discussions between engineers and stakeholders. Above all, you're pragmatic-focused on helping the team deliver value rather than following processes for their own sake.

- Substantial experience (typically 5+ years) as a Scrum Master or Agile Delivery Lead within software or platform engineering teams

- Strong technical background with hands-on software development experience or deep understanding of software development lifecycles and technical delivery processes

- Proven track record of successfully operating in high-demand environments that balance operational maintenance, feature delivery, and improvement initiatives

- Exceptional facilitation and stakeholder management skills, with the ability to constructively challenge priorities when necessary

- Pragmatic, outcomes-oriented approach that prioritizes delivery results over process rigidity

These are additional nice to haves:

- Familiarity with observability platforms and tooling such as Splunk, Elastic, Grafana, Prometheus, or OpenTelemetry

- Experience supporting teams through audit, risk assessment, or control remediation processes

- Knowledge of DevOps practices and how they integrate with agile delivery methods

- Experience working with distributed teams across multiple time zones

- Background in incident management or service reliability practices