(Senior) HR Assistant

Náplň práce, právomoci a zodpovednosti:
Role summary/purpose of job

Reporting to the HR Operations Manager, the HR Assistant operates as the ‘front line contact’ of the HR Services team and is the first point of contact for all HR related queries from the business. With additional guidance and support from the Senior HR Assistants, they are responsible for the provision of administrative support, covering all aspects of the employment lifecycle.

Key responsibilities and deliverables

• Responding to email and on-line enquiries and providing answers; managing the enquiry from initial contact to closure and ensuring a high level of customer service. Ensuring that correct and timely advice is provided and escalates issues where appropriate
• Providing transactional processing and administration for all main HR processes including recruitment, on-boarding, pre-employment checks, appraisals, performance management, salary and bonus review, secondments, leavers, retirements, maternity/new parent leave, work experience, long service awards and renewal of fixed term contracts
• Updating documents in response to new legislation or policy changes
• Actively participate in regular team meetings to ensure information is shared
• Involvement in HR projects
• Updating and maintaining accurate information on the firm’s HR System (Workday)
• Building and maintaining effective relationships with the other members of the HR team
• Actively participating in process improvement discussions, identifying, and communicating opportunities to improve the way that work is done, and implementing necessary changes


Key requirements (Communication/skills/experience)

Essential

• Ownership & Results Orientation: Ability to take initiative, drive projects forward, and deliver high-quality outcomes with minimal supervision.
• Problem Solving & Innovation: Strong analytical and decision-making skills, with a curious mindset that seeks out creative and effective solutions.
• Customer-Focused Communication: Excellent verbal and written communication skills, with a focus on understanding and meeting customer needs.
• Relationship Building: Proven ability to build and maintain effective working relationships across all levels of the organization.
• Organizational Skills: Exceptional time management and attention to detail, with the ability to prioritize and manage multiple tasks efficiently.
• Team Collaboration: A positive, team-oriented attitude with a willingness to share knowledge, support colleagues, and contribute to a collaborative work environment.
• Integrity & Professionalism: A strong commitment to ethical behavior and maintaining the highest standards of integrity.
• Technical Proficiency: Advanced skills in Microsoft Office (Excel, Word, PowerPoint) and a proactive approach to learning and applying AI and automation tools.
• Language Skills: Proficiency in English, both written and spoken.

Desirable

• An understanding of working across cultural boundaries
• Previous experience of Workday or other HR database preferable but not essential
• German B1 level would be advantageous

Zamestnanecké výhody, benefity:
• Vibe of a small office in attractive location. Currently around 90 employees.
• Available shared car parking
• Work from home
• Flexible Benefits – we offer monthly 6% on the top of the basic salary to allocate based on the employee preference
• Meal contribution - 8.5 EUR/worked day fully paid by employer
• Life Assurance
• 20 days fully paid sick leave or dependant leave
• Yearly performance bonus
• Daily Office refreshment
• Unlimited LinkedIn Learning resources
• Additional days off
• Wellbeing support
• Themed Events, Workshops
• Volunteering and charity activities