Senior Freight Forwarding Operator

Náplň práce, právomoci a zodpovednosti:

We are looking for a high-performing Senior Freight Forwarder to support our growing business. As a Freight Forwarder (Import / Export) you are responsible for the implementation and coordination of shipments in accordance with the companies’ guidelines and the wishes of the customer.

Areas of responsibility

• Onboard / Implement new clients in the Shared Service Center in Bratislava

• Stakeholder management to local branches, but also with external clients.

• Transportation planning and booking activities for ocean including capacity planning, shipment planning, carrier selection, routing, scheduling and tendering.

• Complete and review shipping (and customs) documentation

• Monitor shipments and customs clearance status; resolve shipment exceptions and complications if they arise.

• Track and monitor customer, and organization logistics KPIs and cost performance.

• Support freight cost payment, management, and timely invoicing.

• Request and check purchase invoices and reimbursements

• Support process improvement efforts.

• Maintain relationships with logistics providers and government agencies.

• Make sure we are compliant to all relevant regulatory and compliance policies, both internal and external.

• Identify frequency and cause of service inconsistencies, failures and deviations, take corrective actions.

• Support acquisition of transport mode capacity including spot booking.

• To liaise effectively with other departments.

• Ability to manage disputes and claims

• Work according the applicable SOP’s (Standard Operating Procedures).

Requirements:

• Knowledge on Ocean Freight is key; Airfreight knowledge is an advantage;

• 3+ years of experience within logistics

• Knowledge of regulatory (export) policies;

• Ability to define and document processes;

• Ability to coach processes to colleagues;

• Excellent communication skills in English, additional European languages are an advantage;

• Excellent skills on Microsoft Office tools;

Zamestnanecké výhody, benefity:

• 2x performance bonus

• Company bonus

• Yearly salary review

• Transportation allowance of EUR 100 net per month

• Meal vouchers to support your daily meals

• Multisport card for access to gyms and sports activities

• E-learning platform to help you develop new skills and grow professionally

• Loyalty bonus after your first year (starting from EUR 60)

• A friendly and supportive team where everyone works together to succeed

• Career growth opportunities in a growing company

• Holiday gift vouchers, pension contributions, and much more!