Order To Cash (O2C) Analyst

Náplň práce, právomoci a zodpovednosti:
The O2C Analyst will be the primary technical and procedural support resource for the O2C team (covering Sales Admin, Billing, Intercompany, and Treasury). This role is centered on driving process excellence, leading automation projects, managing complex inquiries, and ensuring the smooth operational flow of all O2C sub-functions within the Holcim European Business Services.


Your responsibilities will include:

- Lead complex inquiry resolution by acting as the primary point of contact for escalations related to Sales Administration, Billing configurations, Intercompany settlements, and Cash Application, quickly resolving system glitches and transactional failures.

- Drive Process Optimization and Automation across all Order-to-Cash (O2C) streams by identifying efficiency gaps and leveraging tools like Robotic Process Automation (RPA) and system enhancements.

- Define clear business requirements and coordinate User Acceptance Testing (UAT) scripts for system changes related to pricing, intercompany logic, or automated cash application rules.

- Manage O2C system enhancement projects, championing initiatives such as ERP module upgrades, new digital tool implementations, or the integration of newly acquired entities.

- Coordinate cross-functional efforts with Finance, Sales, IT, and local teams to define project requirements, test solutions, and ensure successful deployment of O2C system changes.

- Ensure Governance and Compliance by maintaining and updating all O2C procedures to align with internal control frameworks (e.g., MCS) and relevant financial policies.

Zamestnanecké výhody, benefity:
• Annual 5% Bonus
• Grade-Related Bonus
• Employee Referral Program
• Supplementary Pension Fund
• Working Anniversary Awards
• Flexible Working Hours
• Hybrid Contract
• Sick Days
• Mental Health Support
• Multisport Card

Požiadavky na zamestnanca:
- Strong experience in O2C & Treasury processes

- English - upper intermediate (B2)

- Very good communication skills and confident working at all levels in an organization

- A proactive and self-organized attitude to getting things done

- Good teamwork skills and a strong collaborative spirit

- Ability to adapt to a dynamic environment with changing focus

- Advanced knowledge of the SAP system configuration and data structures relevant to O2C & Banking.

- Experience with continuous improvement methodologies (e.g., Lean, Six Sigma) or automation tools (e.g., UiPath, Power Automate) is highly desirable.