B2B Technical Consultant with German

Náplň práce, právomoci a zodpovednosti:
Are you passionate about customer advisory, technical products, and working in an international environment? Join Henkel Adhesives' Technical Information Services (TIS) team and help B2B customers find the right technical solutions.

What you'll do
*Provide consultative support and recommend the best adhesive solutions for customer applications for DACH region
*Communicate with customers via email and phone.
*Develop expertise in Henkel's adhesives portfolio through structured training.
*Collaborate with technical experts and internal teams to deliver the best customer experience.
*Contribute to knowledge sharing, process improvements, and support onboarding of new colleagues.

Zamestnanecké výhody, benefity:
*Flexible work scheme with flexible hours, hybrid work model and up to 30 days per year for remote work abroad
*Diverse national and international growth opportunities
*Globally applicable well-being standards, including health and preventive care programs
*Gender-neutral parental leave for a minimum of 8 weeks
*Employee Share Plan with voluntary investment and Henkel matching shares
*13th salary, incentives
*Cafeteria benefit system, Multisport card
*Henkel shop and Henkel nursery school
*Extra paid days off for special life situations, referral and relocation bonus

Informácie o výberovom konaní:
In case of interest, do not hesitate to send us your Curriculum Vitae in English language. We will contact only candidates who match a profile we are looking for. Thank you for your understanding.

Požiadavky na zamestnanca:
*Fluent German is essential for customer interactions, while English is used for internal communication
*2+ years of experience in customer support, customer service, inside sales, or a similar customer-facing role is a must
*Strong communication skills and a customer-focused mindset.
*Technical background (chemistry, engineering, materials science) or experience with technical/B2B products is advantage
*Experience with CRM systems is advantage