B2B Digital & Process Excellence Expert

Náplň práce, právomoci a zodpovednosti:
• Drive implementation of new digital and AI tools as product owner, define vision, roadmap and manage project delivery.
• Collect, analyze and prioritize business requirements, translate them into user stories and define acceptance criteria.
• Plan and coordinate testing (UAT, regression), prepare Go-Live activities and ensure smooth deployment.
• Support business transformation and change management, prepare documentation and train end-users.
• Monitor tool usage and user experience, analyze feedback and ensure corrective actions when needed.
• Lead stakeholder communication across countries and secure alignment on processes and project implementation.
• Identify AI use cases to improve quality, efficiency and user/customer experience; prepare business cases.
• Lead preparation and execution of IT and AI-related projects within the business area.
• Provide operational support to Customer Operations, including month-end closing and process improvement.
• Analyze B2B Sales & Marketing processes, identify risks and gaps, and implement improvements, including AI-driven enhancements

Zamestnanecké výhody, benefity:
• 3 additional vacation days
• Additional Pension Insurance 
• Gastro Card or Meal Cash Allowance
• Routex Card with discounted fuel for employees
• English/German Language Education Contribution
• Jubilee Benefit
• Child Birth Bonus
• Medical Care Program
• Multisport Card
• Referral Program
• Parking/Commuting allowance
• Santa Claus Packages
• Sickness Policy
• Teleworking (10days/month)

Požiadavky na zamestnanca:
• University degree (MA) in economics, management or business administration.
• Minimum 3–5 years of relevant professional experience.
• Strong analytical and process-improvement skills with the ability to design and implement new solutions.
• Proactive team player with excellent communication, stakeholder management, negotiation and influencing abilities.
• Solid project management and agile experience, including translating business needs into system solutions and roadmaps.
• Experience in process automation and AI implementation, with strong understanding of digital transformation and innovation trends.
• Data-driven mindset with strong customer focus and the ability to make informed decisions based on
performance metrics.