Business Process Expert

Náplň práce, právomoci a zodpovednosti:
We’re looking for a Business Process Expert to join Haleon’s Enterprise Transformation Program — a multi-year journey focused on building an organization wired for excellence, enabling our Win as One strategy and supporting sustainable growth through continuous improvement.

Enabled through SAP S/4HANA, this role will focus on Make processes within the Forecast to Fulfil end-to-end scope. You will partner with Business Process Owners, site teams and cross-functional stakeholders to design, govern and continuously improve manufacturing-related business processes across production planning, detailed scheduling, manufacturing execution, maintenance, quality, supply chain and logistics interfaces.

You’ll be part of a transformation that strengthens the heartbeat of our business — helping Haleon become more agile, efficient and innovative. If you enjoy connecting strategy with execution, improving how work gets done in manufacturing environments, and supporting teams through change, we’d love to hear from you.

What you’ll do
• Shape, measure and continuously improve process elements to deliver measurable business value.
• Partner with the Business Process Owner and other Business Process Experts to manage current processes and define the future end-to-end process vision and roadmap.
• Ensure Make process design aligns with the Forecast to Fulfil scope, including Make, Quality and Deliver, as well as site operational requirements across production, engineering/maintenance, quality and supply chain.
• Facilitate design workshops with site SMEs and functional teams to capture requirements, gather feedback and align stakeholders on design recommendations.
• Support the design of manufacturing-related processes such as production/process order lifecycle, finite scheduling and sequencing, shop floor execution and confirmations, material consumption and traceability, downtime capture, maintenance work management and equipment master data impacts.
• Document “to-be” processes and support the assessment of “as-is” processes to identify bottlenecks, inefficiencies, duplication and opportunities for improvement.
• Bring forward Make-specific design decisions, including standard vs site-variant execution flows, MES adoption boundaries, automation/OT integration patterns and maintenance process standardization.
• Coordinate dependencies across SAP, MES and OT/automation layers, including SCADA, PLC, sensors and signals, ensuring alignment with site deployment waves and cutover approach.
• Support readiness for delivery by identifying gaps, proposing solutions and working with Change, Training and Adoption teams to support successful implementation.
• Help manage transition phases by defining interim ways of working, supporting business continuity and minimizing disruption to live manufacturing operations.
• Build strong relationships with Site Operations, Supply Chain, Quality, Engineering/Maintenance, IT and OT/Automation teams.
• Translate between operational and technical/system language to ensure shared understanding across business and technology stakeholders.

Zamestnanecké výhody, benefity:
• Annual performance bonus, 13th salary (DMP)
• Contribution to supplementary pension savings or life insurance
• Twice‑yearly financial contribution for recovery / well‑being, Benefit Plus program, dental benefit, and Employee Assistance Program (EAP) providing psychological, legal, social and financial support; recreational allowance after 2 years of employment (in line with local labor law)
• 3 additional days of annual leave beyond statutory requirements based on internal policies, plus additional days depending on length of service;
• Haleon Parental Leave, Global Haleon Caregiver Leave, and additional paid leave for important life events(wedding, birth of a child, child’s first school day, bereavement)
• Increasing financial reward for every 5‑year service anniversary, retirement severance above statutory requirements
• On‑site canteen, refreshment credit for snacks, tea and coffee
• Summer day camp for employees’ children during school holidays
Relocation allowance, employee referral bonus, blood donor rewards, interest‑free employee loan (subject to defined criteria),complimentary toothpaste packages from our product portfolio

Požiadavky na zamestnanca:
We’re looking for someone who meets the following requirements:
• Experience working with manufacturing sites or plant operations, ideally in regulated and/or high-volume environments.
• Strong understanding of Make processes within Forecast to Fulfil, including production planning, detailed scheduling, manufacturing execution, material movements, maintenance processes, plant operations and alignment of production plans to demand.
• Working knowledge of the manufacturing technology stack, including SAP, MES, SCADA, PLC and connectivity down to sensors/signals, with an understanding of how events and data support business processes and reporting.
• Experience working in complex, global organizations, ideally within Consumer Health and/or FMCG.
• Strong analytical skills with the ability to map complex processes, identify inefficiencies and translate insights into practical improvements.
• Ability to diagnose manufacturing performance and process issues across planning, execution, maintenance and equipment-related constraints.
• Confidence with process modelling, data analysis tools and automation technologies.
• Project management capability, including planning, tracking and executing process improvement or transformation initiatives end-to-end.
• Experience supporting cross-functional IT/OT-enabled change in live manufacturing environments, including cutover, hypercare and minimizing operational disruption.
• Strong stakeholder management skills, with the ability to build relationships, influence outcomes and tailor communication to different audiences.
• Change mindset: comfortable navigating ambiguity, driving structured change and supporting adoption across teams.
Leadership behaviors: inspiring and motivating others, making informed decisions and collaborating effectively across functions.