Unified Communications Engineer

Náplň práce, právomoci a zodpovednosti:
Ready to shape the future of legal tech? Freshfields is launching a new IT hub in Bratislava’s Shared Services Centre (SSC)—and we’re looking for talented professionals to join us. Be part of an innovative, international team working on transformative digital solutions. Build your career with Freshfields and make an impact on a global scale!

Join our Workplace Technology Group, where innovation meets reliability. We’re looking for a Unified Communications Engineer to help shape the future of our communications platforms—supporting telephony, unified messaging, and meeting room systems that are central to our firm’s growth.

What you’ll do:

- Lead and support incident, problem, and change activities across telephony and unified communications technologies.
- Contribute to the design and implementation of meeting room solutions and communication platforms.
- Provide expert guidance and training to technical teams and business stakeholders.
- Ensure systems are secure, reliable, and meet performance targets.
- Collaborate with project and service transition teams to deliver high-quality solutions.
- Maintain accurate documentation and support disaster recovery planning and testing.

Zamestnanecké výhody, benefity:
- A people-first culture that values belonging, inclusion, and diverse perspectives.
- Opportunities for professional development and career advancement.
- Exposure to strategic technology initiatives and enterprise-level transformation programmes.
- A collaborative environment where your insights help shape technology investment decisions.
- Office vibe in an attractive location
- Mostly remote—just coordinate with your team to find what works best
- Need to drive in? We've got shared parking spots available
- Get an extra 6% on top of your monthly base salary to spend how you want—whether it’s for wellness, learning, investments or other perks
- Enjoy a daily meal allowance of €8.50 for every day you work—fully covered by us
- Extra days off to help you recharge
- Life assurance to support your loved ones if the unexpected happens
- Get up to 20 days off with full pay for sickness or caring for dependents
- Earn a yearly performance bonus based on how you do
- Daily office refreshments to keep you fueled throughout the day
- Unlimited access to LinkedIn Learning to grow your skills anytime
- Well-being support with helpful apps and an Employee Assistance Program
- Events and workshops on different themes throughout the year
- Volunteering and charity activities

Požiadavky na zamestnanca:
What you’ll bring:

- Experience with Teams Enterprise Voice / Direct Routing, Zoom, WebEx, Google Meet, and meeting room equipment (e.g. Logitech, Q-Sys, Crestron MTR).
- Strong understanding of IP networking principles.
- Ability to work independently and collaboratively across multiple projects.
- Clear communication skills and a proactive, solutions-focused mindset.
- Commitment to continuous learning and professional development.

Desirable skills and qualifications:
- Knowledge of Ribbon SBC, Microsoft Exchange, Mimecast SEG, and video interop technologies.
- Certifications in ITIL, Microsoft Teams, Zoom/WebEx, or Qsys Level 1.