Customer Quality Engineer

Náplň práce, právomoci a zodpovednosti:

We are looking for a dedicated Quality Manager to oversee customer quality returns and ensure customer satisfaction.

Responsibilities include managing quality performance, addressing customer claims promptly on portals and Quarta database and achieving customer targets.

​​Key Responsibilities:

• Claims, external rejects, sorting and rework activities, customer audits support and customer satisfaction.
• ​This responsibility means: performing, monitoring, launching and driving corrective actions regarding customer claims
• To ensure the right prioritization and timing respect of reply to the customer in term of claims, reports and audits
• To manage correct flow of return parts and communication through all involved departments in customer portals
• Is directly responsible for all quality issues related to his / her customer, projects
• Improve the quality level of the products: to analyse the customer claims, containment, sorting, to launch improvement programs and activities, to supervise the non-conformities
• ​Through the process quality engineer, participate to product and process definition, to the early production and ramp up phase; support the process for the start of production, with the approach of ideal conditions for 0 defects​
  

Zamestnanecké výhody, benefity:

• Work in a dynamic and friendly working environment with the possibility of   professional and  personal growth

• Many company events and initiatives (Sport activities, St. Nicholas day,  Christmas party,      Family's days, Teambuildings, Health workshop….)

• Christmas bonus

• Marriage & Childbirth bonus

• Seniority bonus (based on worked years)

• Cafeteria: beneficial system for regeneration of employee's workforce

• Multisport card: unique card allowing free entrance to multiple sport   facilities, every day across    the week – month – year

• Employee development program: courses for self-development (technical,   soft skills,     languages,  MMS)

• Free Buss shuttle for employees on selected routes

• Extra bonus for commuting to work (selected destinations)

• Referral program

Informácie o výberovom konaní:
If you are interested in this opportunity, please send us your resume. We will only contact selected candidates who meet the requirements of the job position. Thank you for your interest and understanding.

Informácia o spracovaní osobných údajov uchádzačov:

V rámci výberového procesu spracúva Marelli Kechnec Slovakia, s.r.o., Perínska cesta 275, Priemyselný park Kechnec, IČO: 36 751 758, vaše osobné údaje s cieľom posúdenia vašej vhodnosti pre požadovanú pozíciu. Spracovanie údajov je založené na predzmluvných vzťahoch a v prípade vášho súhlasu na účasť v ďalších výberových konaniach.

Vaše údaje (ako napr. kontakt, profesijné skúsenosti, finančné očakávania, citlivé údaje) budú uchovávané po dobu 3 rokov. Máte právo prístupu k údajom, ich opravy, vymazania, obmedzenia spracúvania, ako aj právo na prenosnosť údajov.

V prípade nejasností alebo nesúhlasu s naším prístupom máte možnosť kontaktovať dpo9@proenergy.sk alebo podať sťažnosť Úradu na ochranu osobných údajov SR.

Požiadavky na zamestnanca:

Join our team if you’re dynamic leader passionate about Product and Process Quality, with a deep respect for the automotive industry's high standards.

The ideal candidate will be committed to continuous quality and organizational improvement, possess a structured and disciplined approach, and have proven experience in leading teams.

​​In this position we particularly appreciate:

• Knowledge of Product and Process
• Experience in automotive industry, technical backround
• Quality core tools (FMEA, Control Plan, PPAP)
• ​Knowledge of Quality Management System​