Business Analyst for Service Now Projects

Náplň práce, právomoci a zodpovednosti:
We at Siemens Healthineers are committed to helping healthcare providers globally to succeed in today’s dynamic environment. We are inspired to transform the way things are done - because we want what is best for our people, our customers and ultimately the health of mankind.

While we are investing in engineering excellence - leading-edge medical technologies and services, we don’t stop there. We’re also investing in our 48.000 people with the hearts of pioneers and minds of engineers, highly committed and connected in the healthcare industry.

Join our team now at Siemens Healthineers as an IT Product Owner for SENSE/ Bridge.

Your tasks and responsibilities:

• Translating business requirements into technical product backlog items ready for implementation
• Driving the creation of technical concepts for executing business requirements and supporting the technical solution design by closely aligning with the Product Manager(s) and by working with Solution Architects and other relevant internal IT stakeholders
• Prioritizing implementation packages (that are aligned with Product Managers)
• Coordinating with development team in order to deliver the solution within the given technical guidelines and best practices

As a dual responsibilty as Product Owner with technical background (Business Analyst), we require from you:

• Willingness to understand the business processes behind the product
• Ability to translate business requirements into technical solutions
• Must have basic technical ServiceNow knowledge (interface transactions, workflows, scripts, business rules, etc.)
• Ability to manage stakeholders, coordinate developers and drive the creation of concepts for technical solutions
• Basic knowledge in Agile methodologies (SAFe, SCRUM)

Role focus IT Business Analyst:

• Understand business requirements and translate to technical user stories / PBIs / work packages
• Creation of Test Cases & Documentation relevant for Validation and Release activities
• Able to assess impact of new features and implementation on compliance topics (data privacy, worker’s council, export control, ICFR, etc)
• Communication with Development Team
• Troubleshooting and analyzing of operational topics (bugs, Incidents)
• Supporting the Operations Team in technical issues and monitoring

Zamestnanecké výhody, benefity:

• Variable and Christmas bonus
• Hybrid type of work – combination of telework and work from office
• Flexible Working Hours
• Bridge days – free extra paid leave 6 days per year
• 3 sick days per year (no doctor’s permit needed)
• In case of sickness 100% salary reimbursement 20 days/ year, this includes max. 10 days/ year for of family care
• Additional pension plan
• 300 EUR for regeneration of work force via cafeteria system
• Wellbeing program – Psychological, Legal and Financial Councelling
• Family care program (subsidy for newborns, maternity leave, kindergardens, summer camps)
• Retention program (work anniversary, life anniversary, employee loans)
• Training and development program (business and product trainings, e-learning, language courses, soft skills trainings,…)
• Adjustable standing desk as a standard
• Participation on world famous IT conferences like Microsoft IGNITE for best employees
• Wide project portfolio in healthcare domain and job rotation within company (Cybersecurity, Artificial Intelligence, Healthcare IT services, …)

How we work:
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at https://www.siemens-healthineers.com/sk

As an equal opportunity employer, we welcome applications from individuals with disabilities.

Požiadavky na zamestnanca:
Your qualifications and experience:

• You have at least 2 years of professional service management experience
• You are motivated by translating operational challenges into valuable technology solutions that exceed expectations of business partners
• You have a personal affinity to the digital world and modern cloud-based technology
• You enjoy working and driving change and taking responsibility in complex and global technology environments
• You feel comfortable to execute your work and communication in English language in an international and truly global team as well as with business representatives
• You are a team player that puts the team´s success #1
• You already worked in Agile Projects and you have basic knowledge in SCRUM / KANBAN
• You are experienced with the ServiceNow platform
• You are experienced in Agile and/or Waterfall Project Management and you have good knowledge in ITIL
• You already worked in complex infrastructure and cloud environments and you have a good knowledge of system integrations

Basic wage component (gross) and other rewards: starting from 3000 EUR brutto /month + VAR*