Junior Back Office Manager (mixed shifts)

Náplň práce, právomoci a zodpovednosti:

As a Junior Back Office Manager you will be responsible for managing travel and lifestyle requests of only the wealthiest elite Clients who prefer a privileged and exclusive luxury lifestyle. You will be a part of unique Luxury Experts team and enjoy providing round-the-clock access to Insignia's full range of services every day of the year. The role is office based and is to cover both the night shifts or day shifts with a three days on and three days off working rotation.

​

• Deliver bespoke concierge and travel services, from fine dining and event bookings to luxury travel arrangements (flights, hotels, villas, yachts, private jets, and beyond).
• Anticipate and fulfill client requests with discretion, efficiency, and creativity — from everyday needs to once-in-a-lifetime experiences.
• Manage and prioritize incoming calls, emails, and requests, ensuring seamless execution and follow-up.
• Build and maintain relationships with international partners and suppliers, negotiating the best terms for our clients.
• Provide insightful recommendations and tailored solutions through thorough research and industry expertise.
• Maintain accurate records in CRM and contribute to team knowledge sharing, training, and cross-functional support.
• Uphold Insignia’s premium service standards in a fast-paced, structured environment.

Zamestnanecké výhody, benefity:

• Be part of one of the most prestigious international companies, known for delivering exceptional service and luxury experiences to high-net-worth clients around the world for almost 30 years.
  
• We are committed to your professional growth. With ample opportunities for advancement, you’ll have the support to develop your skills and progress in your career. 
  
• ​25 days of paid vacation to relax and recharge.
  
• Get special discounts on flights and hotel bookings for your personal vacations.
  
• We’re a dog-friendly office! If you’re a dog lover, feel free to bring your furry friend along for a fun and relaxed office vibe.
  
• We love to celebrate with making/ bringing good food to the office, BBQ at the balcony or go together to great restaurants.

Informácie o výberovom konaní:
Night Shifts are from 9 PM to 7 AM.

Please send your CV in English only.

Požiadavky na zamestnanca:

​- 1+ years of experience in lifestyle management, concierge, travel, luxury or VIP sales sector, personal/family lifestyle coordination, secretary assistance
​- Self-sufficient and minimal supervision
​- Excellent written and spoken communication skills
​- Well-developed stress management skills
​- Good organizational skills
​- Self-motivated and creative
​- Exercise discretion in all matters and be comfortable handling confidential information
​- Confident when using a computer and office equipment
​- Languages: Fluency in English. Other languages are advantage.​