Order Fulfillment Representative

Náplň práce, právomoci a zodpovednosti:

As an Order Fulfillment Representative, you play a pivotal role in delivering a smooth, reliable, and customer‑focused order experience. Your work ensures that every order is processed accurately, every internal partner stays aligned, and every customer receives timely, transparent updates. By coordinating across planning, logistics, warehousing, production, and customer support, you directly influence our operational excellence and customer satisfaction. Your impact is visible in every on‑time delivery, every resolved issue, and every customer who feels confident choosing us again. 

This is an on-site job, open in our Fluid Conveyance plant in Dubnica nad Vahom, Slovakia. 

Order Management & Coordination

• Process and validate customer orders in SAP, ensuring accurate pricing, quantities, and availability.

• Coordinate with planning, warehouse, logistics, and production to secure timely fulfillment and resolve delays.

Customer Communication & Support

• Serve as the primary contact for order status, availability, delivery updates, and inquiries.

• Provide shipment updates and manage escalations or complaints professionally.

Cross‑functional Collaboration

• Partner with planning, procurement, warehousing, finance, and quality teams.

• Contribute to process improvements that enhance customer experience and order accuracy.

Zamestnanecké výhody, benefity:

At Danfoss we truly value every employee and know that the success of our company is built on people. We want you to feel safe, have opportunities to grow, and be rewarded fairly for your work. That’s why we offer a rich package of benefits that combines financial rewards, security, comfort, and enjoyable moments beyond work:

• Regular annual salary increase,
• Annual bonus depending on the company’s financial results,
• Life insurance with 18-month coverage,
• Contribution to the 3rd pension pillar (DDS) of 3% of the assessment base,
• 2 extra vacation days and additional leave for important life events such as weddings or the birth of a child,
• 7.5-hour working time,
• Possibility of occasional work from home / teleworking,
• Lunch in the company canteen for only €1.45,
• Language courses, training, paid study leave for further education,
• Social assistance during long-term sick leave,
• Discount vouchers for massages for your comfort and relaxation, company events and trips, rental of swimming pool, ice rink, and tennis court,
• Severance pay and retirement allowance beyond the requirements of the Labor Code,
• Laptop and necessary IT equipment.

Požiadavky na zamestnanca:
What We're Looking For

• Understanding of order fulfillment, inventory, and supply chain basics.
• Strong communication and customer service orientation.
• Ability to manage priorities, multitask, and work independently.
• Analytical mindset and problem‑solving skills.
• English level B2+ (spoken and written).

Vodičský preukaz:
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