ServiceNow Developer

Náplň práce, právomoci a zodpovednosti:
Ready to shape the future of legal tech? Freshfields is launching a new IT hub in Bratislava’s Shared Services Centre (SSC)—and we’re looking for talented professionals to join us. Be part of an innovative, international team working on transformative digital solutions. Build your career with Freshfields and make an impact on a global scale!

As a Junior ServiceNow Developer, you’ll play a key role in enhancing and supporting our ServiceNow platform. Working closely with senior engineers and stakeholders, you’ll help design, configure, and implement solutions across ITSM, HR, ITOM, and more. You’ll also contribute to platform improvements, integrations, and documentation—making a real impact from day one.

What You’ll Do

*Collaborate with engineers, product owners, and analysts to deliver high-quality ServiceNow solutions
*Support the development and enhancement of modules including ITSM, Service Catalogue, HR, and App Engine
*Assist with platform integrations (e.g. Microsoft Teams) and lifecycle management
*Troubleshoot and resolve technical issues, contributing to incident resolution
*Maintain clear documentation and support user training
*Contribute to the ServiceNow roadmap and continuous improvement initiatives

Zamestnanecké výhody, benefity:
*A people-first culture that values belonging, inclusion, and diverse perspectives.
*Opportunities for professional development and career advancement.
*Exposure to strategic technology initiatives and enterprise-level transformation programmes.
*A collaborative environment where your insights help shape technology investment decisions.
* Office vibe in an attractive location
* Need to drive in? We've got shared parking spots available
* Mostly remote—just coordinate with your team to find what works best
* Get an extra 6% on top of your monthly base salary to spend how you want—whether it’s for wellness, learning, investments or other perks
* Enjoy a daily meal allowance of €8.50 for every day you work—fully covered by us
* Extra days off to help you recharge
* Life assurance to support your loved ones if the unexpected happens
* Get up to 20 days off with full pay for sickness or caring for dependents
* Earn a yearly performance bonus based on how you do
* Daily office refreshments to keep you fueled throughout the day
* Unlimited access to LinkedIn Learning to grow your skills anytime
* Well-being support with helpful apps and an Employee Assistance Program
* Events and workshops on different themes throughout the year
* Volunteering and charity activities

Požiadavky na zamestnanca:
*2+ years of experience working with the ServiceNow platform
*Understanding of ITSM lifecycle, ITIL framework, and platform integration
*Familiarity with software development practices and tools like Azure DevOps
*Strong communication and stakeholder engagement skills
*A proactive, service-oriented mindset with attention to detail
*ServiceNow CSA certification is a plus