Customer Support Specialist with Czech

Náplň práce, právomoci a zodpovednosti:

We are looking for Customer Support Representatives to join our growing team. This is a great opportunity for long-term collaboration with a leading international customer care provider.

Requirements for candidates:

- Result-oriented, analytical thinking, ability to quickly identify and solve problematic situations;

- Willingness to learn and adapt to daily operational challenges;

- High level of self-organization, responsible attitude to one's duties;

- English language proficiency at a level not lower than Upper-Intermediate;

- Czech language proficiency at an Advanced level;

- Available to work from a comfortable office in Košice;

- At least one year of experience in customer service would be an advantage.

Responsibilities:

- Processing requests from drivers and passengers of the service in voice and written communication

- Written consultation of users on the product, application functionality, and its aspects of usage

- Maintaining reports, working documentation, and registers.

We offer:

- Сompetitive salary;

- Employment contract;

- Professional training paid for by us;

- Work from a comfortable office in the centre of Košice;

- Flexible schedule with morning and evening shifts;

- Opportunity to take advantage of professional development in a dynamic international company and build a successful career.