Fleet Services Specialist with Dutch Language

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This is your opportunity to become a part of the Fleet Services department, which is responsible for initial processing, sorting and validation of all the invoices related to car fleet in various countries all over the Europe.  This is  position to strengthen the current team and support Netherlands entities of Arval from our Competence Center based in Bratislava.

Brief description of our company - ARVAL COMPETENCE CENTER
We belong to the multinational bank group BNP Paribas and in Slovakia we operate as an organizational unit of Arval Slovakia. Our main task is to provide support to Arval BNP Paribas group entities. Arval BNP Paribas is a provider of operating leasing in 30 countries worldwide.

If you are an automotive industry enthusiast and you would like to be a part of regional team, which takes care of Arval Car fleets in more than 5 countries, then this position is definitely for you. Become a part of stable and also dynamic team, which is servicing the car fleet for Benelux.

Your main responsibilities will be:

• Communication with networks of dealers, garages and other suppliers via email and telephone
• Approval of maintenance and repair requests via B2B platform
• Ensuring and managing regular and exceptional maintenance operations in cooperation with garages, dealers, body shops and tire service providers
• Review of incoming cost estimates related to tires, service maintenance and repair (SMR), damage repair and relief vehicles
• Creation of approvals in internal systems after detailed check of all positions, with focus on contract conditions and cost optimization
• Proactive communication with account management in case of repairs potentially caused by driver behavior
• Communication with insurance companies in case of damages caused by another vehicle
• Cooperation with team members or local technical experts in case of doubts before taking action
• Providing technical specifications of contracts (covered services, client exceptions, relief vehicle conditions, insurance details, tire sizes, etc.)
• We are looking for candidates who:
  • Dutch language on at least B2 level and English on at least B1 level
    Have previous experience in administration
  • Good communication skills and attention to detail
  • Have interest in cars and automotive industry
  • Contract: internal, temporary (1 year with a possibility of prolongation)

Zamestnanecké výhody, benefity:

• Team-buildings, Family day celebrations, Christmas party, Health Awareness day and other social occasions to celebrate the teamwork and Arval company culture
• Yearly salary review and company bonus (can reach 100% of average monthly salary)
• Lunch tickets- 8€ for every working day to cover the costs of lunch breaks
• Cafeteria.sk benefit program
• Employer contribution to Multisport Card for active free time
• 2 sick days per year
• Fruit Days – fresh fruits delivered to the office everyday
• Referral Bonus for recommending new employee
• Life insurance
• Possibility of work from home
• Partial sick leave compensation 80% from the first day
• Bonus vacation
• Celebration and life events reward
• Birthday surprise
• Buy out of company cars
• Talent programs and webinars
• Employee assistance program- psychological, legal and financial advisory

Požiadavky na zamestnanca:

•  Interest in cars – general and technical overview
• Strong customer service orientation
• Willingness to learn / develop
• Good communication skills (oral and written) positive-critical attitude
• Team player
• Ability to sense the client's needs
• Flexibility towards colleagues
• Well organized
• Analytical skills
• Ability to react