Reservations Agent for Park Inn Danube Hotel

Náplň práce, právomoci a zodpovednosti:
Adding Colour to Life

Do you like a full house? Do you enjoy keeping busy? If you say "Yes I Can!" here at the Park Inn by Radisson, Bratislava we’re looking for fun hoteliers just like you! Success doesn't just happen, it's planned. Are you a natural organizer, passionately striving for success?

At the Park Inn by Radisson Danube Bratislava, we stand out together as one team and make memorable moments for our guests, because we are a hotel you can rely on!

Our Reservations Sales Agents are competitive and ambitious to achieve results.
They build lasting relationships with their clients to ensure long term mutually beneficial cooperation. They are also natural organisers, sales driven with finicky attention to detail, tuning into guests needs. They are super positive!

If you love a fast paced, vibrant, fun environment, full of people who are powered by passion, then you are just what we need.

Key Responsibilities:
* Maximizes hotel revenue and guest satisfaction by receiving, handling and processing guest reservations via phone, e-mail, fax
* Confirms reservations to guest in line with hotel's rate policy and explains guarantee and cancellation policies to bookers
* Records reservations in Opera PMS
* Approaches potential clients with the aim of winning new business
* Maintains good relationships with existing clients, gaining repeat business wherever possible
* Achieves budgeted goals by executing sales activities within assigned market segment
* Maintains effective correspondence
* Develops data and recommends programs to meet clients’ needs
* Prepares proposals with the Director of Sales and Marketing that are geared to maximize profit while satisfying guest needs
* Prepares offers for group reservations and keeps group information up to date
* Is aware of VIP reservations and forwards information about VIPs to other departments
* Is aware of hotel sales targets and supports achieving those targets by utilizing up-selling techniques
* Follows all company policies and procedures

Zamestnanecké výhody, benefity:

Work with a team of passionate hoteliers and enjoy:

* Empowering, international work environment
* Free meal credit daily and free use of our own brand-new gym facilities
* Long term work perspectives and development opportunities within the Radisson Hotel Group
* MultiSport Card

* Parking on property in the heart of Bratislava
* Employee and Family & Friends rates for stays and restaurants in our sister hotels all round the world

Informácie o výberovom konaní:
If you are interested in the job, let us know ASAP!

Požiadavky na zamestnanca:
This is what we need:
* You HAVE worked for reservations department within hotel environment and WANT to work with Reservations as well as Sales agenda further on
* You gained first experience with reservations systems in hotel background, either at the front desk or in reservations department
* You are flexible, initiative, engaged, well organized and results driven
* You like to work self-dependently
* You enjoy working with guests and thrilling them with creative solutions
* You have very good communication skills and always have a smile on your face, even when it gets really turbulent
* You know Opera PMS or you are eager to get to know it really fast
* You are fluent in written and spoken English and have a proficient command of the Slovak language