Salesforce Specialist

Náplň práce, právomoci a zodpovednosti:
As a Salesforce Specialist, you will optimize, customize, and maintain the Salesforce CRM platform to streamline business operations and enhance user experience. You will act as the bridge between business needs and technical solutions, ensuring the platform evolves in line with organizational goals.

Your Key Responsibilities would be the following:

• Ensure global CRM processes are properly implemented, documented, and adopted
• Analyze current setups and business needs through user interviews and data insights
• Propose and drive improvements aligned with best practices, trends, and Salesforce capabilities
• Design intuitive UI/UX experiences that support efficient workflows
• Translate business requirements into actionable development requests and manage the backlog
• Coordinate development cycles, testing, and rollouts
• Create training materials and lead user enablement initiatives
• Monitor adoption, gather feedback, and continuously improve processes
• Build and maintain reports, dashboards, and data structures
• Ensure data quality, system integrity, and proper maintenance (including bug fixing)
• Manage integrations between Salesforce and other systems

Division of Work:

Your role will be a balanced mix of user interaction, system optimization, and continuous improvement:
• 40% supporting users and ensuring smooth day-to-day operations
• 30% maintaining data quality and system reliability
• 30% driving enhancements and innovation within the CRM ecosystem

You will operate in an international environment, collaborating with cross-functional teams and contributing to a scalable and efficient sales organization.

Zamestnanecké výhody, benefity:
Extra vacation days on top of the standard allowance
Meal allowance of €7 per working day
Cafeteria Benefit system contribution of €50/month
Multisport card support – use it for fitness, wellness, or massages
Coverage for the first 5 days of sick leave
Contribution to the 3rd pension pillar for long-term financial security
2 Sick Days annually
Referral bonus from €500 for bringing in great talent
Fresh fruit, breakfast, and snacks provided daily in the office
A friendly and informal work atmosphere where your ideas are welcomed

Informácie o výberovom konaní:
Location: Slovakia (Hybrid working model: 1 day in the office)

Please note: We can only consider candidates who are currently based in Slovakia and hold a valid Slovak work permit. We cannot offer relocation support or visa sponsorship for this position.

Požiadavky na zamestnanca:
Key competencies:

• Strong analytical and problem-solving skills
• Project and stakeholder management capabilities
• Understanding of business process management, especially in sales environments
• Structured and organized approach to work, with excellent time management
• Agile mindset with adaptability to change
• Strong communication and relationship-building skills
• Innovative thinking and continuous improvement mindset.

Qualifications and education requirements

• You have 1–3 years of experience with Salesforce and CRM processes
• You understand sales processes such as lead, account, opportunity, and contract management
• You have experience gathering and translating business requirements
• You are familiar with working in international and cross-functional environments
• You hold a degree in Sales, Marketing, CRM, or a related business field
• You are self-motivated, autonomous, and also a collaborative team player