Account Manager

Náplň práce, právomoci a zodpovednosti:

​We are looking for an experienced Account Manager to join our client's team in Kosice.

The Account Manager will be responsible for managing key B2B clients, ensuring smooth processes, and identifying new business opportunities. This is a highly active and customer-facing role, requiring a strong understanding of telecommunication and IT services.

The successful candidate should be able to see the “big picture” – understanding both the current needs and future opportunities of their clients.​

Working hours: 3:00 pm-11:30 pm

Working model: 1-2x per week in the office (Kosice)

Start date: October 2025

Your responsibilities

• Acquire new business opportunities and participate in bidding processes (RFPs)

• Build and maintain strong, long-term client relationships

• Manage assigned corporate clients worldwide (across multiple time zones)

• Handle daily communication with customers in a B2B environment

• Prepare pricing offers and review existing pricing models

• Manage MACD pricing models and their updates

• Collect and analyze data, monitor client account activities

• Review contracts and service documentation

• Coordinate internal teams to resolve escalations in a timely and efficient manner

• Ensure effective use of internal resources

• Prepare reports and support ad-hoc business requirements

Zamestnanecké výhody, benefity:

• Internal Mobility Program – enjoy many opportunities for career growth, job rotations, diversity of projects & technologies
• International, diverse, and inclusive working environment – get experience in global projects for worldwide leaders and enjoy multinational teams
• Referral Program – enjoy cooperation with your colleagues and get the bonus
• 5/10 years NATEK club – we offer long-term cooperation and celebrate each fifth-year cooperation anniversary with gifts
• NATEK CSR Events & team buildings – enjoy our values: accountability, partnership and expertise and #workITwithus
• Bonuses for Personal Events – we congratulate you on important events of your life: giving birth to children, university graduation, etc.
• Benefit Plus (Cafeteria) – use our e-shop with corporate benefits like travel, theatre tickets, books etc.
• Multisport Club Card
• Technical and Personal training – we are investing in your skills growth
• Language courses
• 1 paid day off for volunteering – we are supportive of all charity ideas
• Meal contribution directly to your account
• Education – benefit from our know-how, learning courses and certificates and IT events – be part of community of leaders of the industry and take part as a speaker or a visitor
  

Požiadavky na zamestnanca:

Requirements

• 5+ years of experience in account management, sales, or customer-facing projects

• Strong communication and negotiation skills

• Excellent written and spoken English

• Strong organizational and problem-solving abilities

• Knowledge of telecommunication products and services (voice, data, internet, cloud services) – preferred

• CCNA/CCNP level knowledge – an advantage

• Self-motivated, able to work independently and under pressure

• Strong attention to detail, positive mindset, and team-oriented attitude

• Ability to work in a multicultural environment