PTP Process Manager

Náplň práce, právomoci a zodpovednosti:
•  Analysis of processes and identification of optimization opportunities in the PTP area
• Propose and implement changes in processes according to valid standards/templates
• Implementation of workflows
• Drive development of concepts as basis for the realisation of IT improvements
• Implementation and monitoring of Key Performance Indicators (KPI); ensure clarification and agreement on Service Level Agreements (SLA)

• Optimization of organisational aspects – task assignment to team members, coordination of activities, ensuring customer cooperation

• Act as responsible person for dedicated customer for assigned processes
• Drive of roll-in projects to integrate further PTP functions into the SSC
• Development of process documentation and training materials; conduction of in-house?trainings for staff
• Drive and coordinate roll out of standardization (One ERP) projects for assigned customers and activities

• Provide incident management and implement measures for future prevention
• Provide status reports to stakeholders and the Board on a national and international basis
• Participate actively in the digitalization community, drive digitalization topics
• Manage customer and internal communication, provide an interface between process and operational topics to ensure proper communication between different teams

• Other ad hoc tasks based on manager/customer requirements

Zamestnanecké výhody, benefity:
• Annual bonus
• Fully paid meal vouchers
• Mobile phone also for private use
• Notebook
• Discounts for selected Telekom products
• Supplementary pension saving contribution
• Cafeteria system of benefits/Multisport card
• Sick days
• Sports club & Health days
• Teambuildings, summer & Christmas party
• Opportunities for career growth
• Referral program
• Flexible working time

Informácie o výberovom konaní:
We are dedicated to constantly promoting equal employment opportunities and are ready to make reasonable adjustments for applicants with disabilities. If you are interested in our job opportunity and meet our job requirements for this position, we encourage you to confidentially notify us if you need specific accommodations to ensure your full participation in our recruitment process at recruitment@telekom.com.

Snažíme sa neustále podporovať rovnaké príležitosti v zamestnaní a sme pripravení urobiť primerané úpravy pre uchádzačov so zdravotným postihnutím. Ak máte záujem o túto pracovnú príležitosť a spĺňate požiadavky inzerovaného pracovného miesta, odporúčame vám, aby ste nám dôverne oznámili, ak potrebujete osobitné úpravy, ktoré vám zabezpečia plnohodnotnú účasť na našom náborovom procese na recruitment@telekom.com.

Požiadavky na zamestnanca:
• Education: University degree (Bachelor or Master) in Economy/Accounting or Information Technology

• Experience: 3+ years of experience in process/project management or in the financial environment

• Practical experience in the design and implementation of process improvement

• Technical know-how on procurement, accounting and/or finance issues and corresponding processes

• Ideally experience with shared services
• Experience as project leader or project manager; experience in international projects

• Previous experience in consultancy and / or in the finance area of an industrial company is beneficial.

• Language knowledge: English fluent and German B1
• PC skills: Experience with SAP /Modules SD/FI)
• S/4 Hana - advantage
• MS Office (PowerPoint, Excel)
• Skills: Demonstrable presentation skills
• Strong communication skills
• Flexibility to travel nationally and internationally
• Corporate attitude and strong service behaviour

Personality requirements:

• Communicative and analytical approach
• Strong sense of responsibility
• Reliability and flexibility
• Strong communication skills
• Strong analytical skills
• High attitude towards quality
• Structured, accurate and independent work approach
• Ability to work under pressure
• Perseverance in dealing with open issues
• Willingness to work in an international environment / cultural sensitivity
• Technical education