Power Automate & IT Support Specialist – European Scope

Náplň práce, právomoci a zodpovednosti:

Turn repetitive processes into smart, automated workflows and see your Power Automate solutions make a real difference for colleagues across Europe—all while staying connected to day-to-day IT operations.

For our client, a stable and well-established international technology company, we are looking for a Power Automate & IT Support Specialist. This is a newly shaped role combining business process automation (approximately 50%) with IT support and systems administration (approximately 50%).

You will be based in Bratislava but work across countries, departments and cultures, supporting users and business processes throughout the company’s European operations.

Your role:

Power Automate will be at the heart of your role. You will work directly with internal departments to understand how they operate, identify repetitive or inefficient processes and translate their needs into practical automation solutions.

You will:

• Design, develop, test and maintain workflows using Microsoft Power Automate

• Analyse existing business processes and identify opportunities for automation

• Gather requirements from users across different European countries and departments

• Build reliable and user-friendly solutions within the Microsoft 365 ecosystem

• Integrate workflows with SharePoint, Microsoft 365 and other business applications

• Monitor existing automations, troubleshoot issues and continuously improve performance

• Support users in adopting new digital tools and automated processes

• Maintain clear technical and user documentation

• Contribute to the secure and responsible use of automation and AI-based solutions

• Help establish sustainable standards and governance for automation across the organisation

The other half of your role will focus on maintaining reliable IT operations and providing professional support to employees.

You will:

• Provide application, hardware and software support to users

• Manage and resolve incidents related to corporate applications

• Administer user accounts, access rights and group policies in Active Directory

• Support employee onboarding and offboarding

• Administer and optimise Microsoft 365, Azure and other cloud-based services

• Support Windows servers, networks and workplace technologies

• Troubleshoot connectivity, system and application issues

• Cooperate with external IT vendors and service providers

• Maintain IT documentation, procedures and system records

• Support compliance with IT security policies and GDPR requirements

• Work closely with regional and global IT teams on shared systems, standards and projects

• Provide guidance and training to users when new tools or solutions are introduced

What we are looking for

You could be a strong match if you have:

• At least two years of relevant experience in Power Automate, IT support, systems administration or a similar role

• Hands-on experience with Microsoft Power Automate

• Practical knowledge of SharePoint and Microsoft 365

• Experience supporting or administering business applications

• Knowledge of Active Directory, user account management and access permissions

• Familiarity with Azure, Windows environments and basic network administration

• The ability to understand a business need and turn it into a functional technical solution

• Strong analytical and troubleshooting skills

• A structured approach to documentation and security

• Good communication skills and confidence working with both technical and non-technical users

• English at a minimum B2 level, as it will be your everyday working language

Experience with Power Apps, AI solutions, IT security or automation governance would be an advantage, but is not essential.

What makes this opportunity interesting?

• Power Automate is a core part of the position, not an occasional side task

• Your solutions will have a visible impact on teams and processes across Europe

• You will cooperate with colleagues from multiple countries and business functions

• The role combines automation, process improvement and hands-on IT responsibility

• You will have the opportunity to shape how automation is used within the organisation

• You will join a stable international company with an established European presence

• The position offers variety, autonomy and space to grow within the Microsoft ecosystem