Account Receivable with German

Náplň práce, právomoci a zodpovednosti:

- Manage accounts receivable and support the collection of outstanding payments from business customers.
- Monitor aging reports, track collection targets, and ensure timely follow-up on overdue invoices.
- Respond to customer inquiries related to invoicing, payments, and account balances via email and phone.
- Investigate and resolve billing discrepancies, disputed invoices, and payment issues to ensure timely resolution.
- Reconcile open receivables with customer accounts to maintain accurate financial records and improve cash collection.
- Collaborate closely with Sales, Finance, and other internal stakeholders to resolve customer-related financial matters.
- Build and maintain strong relationships with customers by providing a high level of service and ensuring a positive customer experience.
- Support customers experiencing payment or cash flow challenges by identifying suitable solutions in collaboration with internal teams.
- Identify opportunities to improve collections processes and contribute to process optimization initiatives.
- Participate in cross-functional projects focused on operational excellence and continuous process improvement.

Požadujeme:

- Fluent in both German and English (written and spoken).
- Previous experience in Accounts Receivable, Finance, Collections, Customer Service, or a related field is an advantage.
- Strong analytical and problem-solving skills with excellent attention to detail.
- Excellent communication and interpersonal skills.
- Customer-oriented mindset with a proactive approach to resolving issues.
- Good knowledge of MS Office, particularly Excel.
- Comfortable communicating with customers and internal stakeholders via phone and email.
- Ability to prioritize tasks, work independently, and manage multiple responsibilities in a fast-paced environment.
- Confident presentation and stakeholder management skills.

Dalšie informácie:

Benefity:
Company offers many various benefits, which will be introduced to candidates during the interview.

Zašlite nám svoj životopis v slovenskom jazyku a ak máte aj v anglickom jazyku. Viac podobných pozícií nájdete na https://www.grafton.sk/sk/job-search