Applications SW Support Specialist

Náplň práce, právomoci a zodpovednosti:
#Who Are We Looking For? #
We are looking for a new team member who will support seamless functionalities of Retail Systems and IT services at service stations (SeS) in scope. You will drive the implementation of new tested features and its functionalities to deliver the final product from test environment to production. Collaborating closely with Product Owners and testers you will support testing and its automation. Your responsibility will be resolving issues, ensuring continuous SeS Systems solution and all in cooperation with cyber security. Your expertise will be vital in managing application settings, release deployments, monitoring, and providing support for retail applications, cashier machines and payment terminals.

This position is a great opportunity not only for experienced professionals, but also for motivated graduates ready to grow and make an impact.

#Location: Žilina#

#What Will You Do? #
*Support of Retail Application Testing and Production deployment: Ensure that deployment, integration and any system configuration will apply new functionality, bug-fixing requirements on test environments resulting further on smooth and on-time deployment to prod environments
*Automation: Design and implement automation where possible to improve robustness and efficiency
*Documentation: Maintain and update essential documents and guidelines.
*Test Environment Readiness: Ensure all necessary integrations (fleet cards, loyalty systems, etc.) are available for comprehensive testing.
*Application Configuration & Deployment: Configure and deploy retail applications across various environments.
*Vendor Coordination: Oversee Level 2 support, diagnose and resolve application issues, collaborate with development teams, perform root cause analysis, coordinate application deployment, and monitor systems.
*Continuous Improvement, automation

#What Do We Expect? #
*University degree in a technical or economic field, with relevant IT qualifications,
*Office tools, knowledge about
*Easy-going and proactive person, Cooperative, willingness to learn, able to provide constructive feedback, solution oriented
*Advanced English

#What Do We Offer? #
*Christmas bonus in the amount of a monthly salary.
*Financial contribution for cultural, sports and other activities in the annual amount of €1,596.
*Allowance for transport to work in the form of a fuel card.
*Above-standard health care in the network of Pro Care polyclinics.
*Birth allowance, life insurance.
*Allowance for blood donors and for supplementary pension saving.
*3 additional days of holiday (sick days) per year.
*Career and personal growth (large option of soft and hard skills trainings).