Sales Business Analyst (m/f/n)

Náplň práce, právomoci a zodpovednosti:
We are looking for a new addition to Sales & Customer Care Intelligence team in which you will join a group of our Business Analysts. Ideally you will have previous experience of 2+ years in a similar position. You need to be result-driven, analytical, with ability to drive mid and long-term projects focused on data analysis, interpretation, planning and data quality.

##Your main responsibilities are:##
- Ownership, definition and maintenance of reporting dashboards in QlikQ ® tools and MS Excel with various database sources including SQL utilization
- Subject matter expert on the data collection, analysis and interpretation of software sales & support data to decision makers
- Regular and ad-hoc reports development for specific projects finding the proper reporting dimensions, KPIs, filters for all data
- Regular analytical support in Sales planning to regions and ESET HQ with detailed analysis over findings and proposed corrective actions
- Support of Sales planning platform users in proper use of the tool, guidance in methodology and its impact to overall planning
- Ownership of Sales planning methodology, maintenance and further development of the planning tool to reflect approved process and details
- Translating business requirements into data interpretation methodology
- Contribution to reporting methodology development and reports definition
- User acceptance testing of developed reporting and planning applications including deep data quality check
- Ad-hoc data quality check and variance analysis in Sales performance
- Understanding of all data sources used in reporting and their business value.
- Drive to understand new planning and reporting aspects and directions in the Security market and its applicability to our environment
- Preparation and update of relevant documentation (such as user-guides, reports, methodology, etc), delivery of trainings to users of Sales planning platform

##We are looking for a candidate with: ##
- At least 2 years of experience in similar position
- Advanced English
- Good knowledge of (both direct and indirect) sales processes in consumer and business segments
- Professional background from IT software or hardware related industries, and/or in customer data analytics is a plus
- Working knowledge with QlikSense, SQL, Salesforce is an advantage

##To manage the responsibilities well, you need to be/have:##
- Organized and result-oriented with great execution skills and ability to evaluate impact, strong metric/sales orientation
- Good communication skills
- Ability to listen, analyze, and quickly see trends in complex situations
- Good analytical thinking
- Proactive approach with drive to continues self-development and process improvement
- Resistance to risks, ability to keep the focus
Teamwork, consensus orientation