ServiceNow Expert

Náplň práce, právomoci a zodpovednosti:

Join a dynamic and motivated team responsible for developing, integrating and managing the ServiceNow platform. With more than 20,000 users, the platform is strategic to the Group and supports a broad range of enterprise capabilities. In this role, you will combine your ServiceNow expertise with risk-management know-how and become a key expert for implementing risk processes on the platform.

This role is suitable for candidates of all genders.

What to do:

• Own and drive the implementation and continuous improvement of risk-management processes in ServiceNow.

• Become a recognised subject-matter expert for risk capabilities on the ServiceNow platform, with a particular focus on Integrated Risk Management (IRM/GRC) and/or Business Continuity Management (BCM).

• Work closely with risk specialists, business stakeholders and the ServiceNow platform team to understand requirements and translate them into effective platform solutions and user stories.

• Use your broad knowledge of ServiceNow capabilities to identify opportunities for automation, standardisation and a better user experience.

• Contribute to risk solution design, configuration and delivery while ensuring that implementations fit the wider platform architecture and roadmap.

• Act as a trusted advisor for IRM/GRC, guiding business stakeholders toward ServiceNow best practices and scalable solutions.

• Work in an agile, self-driven environment where collaboration, ownership and continuous learning are part of everyday work.

Zamestnanecké výhody, benefity:

• Hybrid work and flexible hours

• International environment and modern technologies

• Learning & development opportunities

• Career growth and internal mobility

• Banking and pension benefits

• Health and wellness support

• Agile culture and collaborative teams

Informácie o výberovom konaní:
Please send your CV to ladislav.zakalicky@sourcefirstinternational.com

We always have several positions for IT Specialists not only in Slovakia and the Czech Republic, but also on foreign projects.

Požiadavky na zamestnanca:

• At least 3 years of hands-on professional experience with the ServiceNow platform.

• ServiceNow CSA or other certifications are highly valued.

• Broad knowledge of ServiceNow capabilities and a strong understanding of how enterprise processes can be implemented on the platform.

• Knowledge of ServiceNow Integrated Risk Management (IRM/GRC) and/or Business Continuity Management (BCM).

• Experience with risk-management processes, even outside ServiceNow, is a major advantage.

• Experience in regulated industries such as banking, insurance, or the public sector is a strong advantage.

• Ability to engage with stakeholders, analyse requirements and turn business needs into clear ServiceNow solutions and stories.

• An independent, structured way of working combined with a strong team mindset.

• Good English communication skills in an international working environment.