Account Manager

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Who we are
We are an original Slovak software company. Since we are not part of any foreign parent group, everything — from product development and customer support to growth and sales — is managed entirely in-house. We have developed our own product, Unimus, which we sell globally. Our network automation and management solution is used by organizations of all sizes — from small local networks, through data centers and telecom operators, to well-known companies outside the IT sector.

We focus on building things that make sense — not only for today, but also with a long-term perspective. If meaningful work and real impact are important to you, you’re in the right place. Every member of our sales team has a direct influence on the company’s direction and growth.

Your responsibilities
We are looking for an Account Manager who will:

• Take ownership of the end-to-end sales process and manage incoming sales requests from start to finish (from quote to PO to proforma, payment, and invoicing)
• Manage assigned customer accounts with a focus on account retention
• Assist new and existing customers with any sales-related questions or issues
• Collaborate with the Sales Manager on tailored sales plans and strategies for key clients
• Build and maintain long-term customer relationships — we stay in contact with many clients for years
  

In addition, you will have the opportunity to:

• contribute to marketing campaigns
• contribute to new partner acquisition efforts and onboarding initiatives
  

Why it makes sense

• You will work on 2 IT products designed for IT professionals — a unique and niche solutions you won’t find elsewhere, with a non-standard client base
• Our customer growth is organic and free of pushy sales tactics — allowing you to focus on quality service and relationship building, not cold selling
• Your ideas and input will directly influence business outcomes — they are genuinely listened to
• We offer long-term stability — we’ve been in operation for 8 years, with a strong base of large clients and clear long-term goals

How we work

• We operate in small teams — yours will include 2 Account Managers and a Head of Sales & Marketing
• You’ll be supported by Senior Advertising Manager as well as two Technical Writers who create technical content and represent us at conferences globally
• A dedicated support team handles technical issues, and billing is managed separately — allowing you to focus on sales and client relationships
• We work on-site on a daily basis, with core hours from 10:00 to 16:00. Outside of these hours, you are free to work from the office or from home
• Our internal communication is direct — no unnecessary meetings, writing, or delays
  

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What you won’t have to deal with

• Cold calling or other forms of direct selling
• Mandatory quotas (KPIs)
• Pointless meetings or corporate bureaucracy
• Expectations to remain available during vacation
• Non-transparent compensation or reluctance to discuss your professional growth

What we expect from you

• Experience in Account Management or a relevant sales/marketing role
• Solid understanding of sales principles and a strong commitment to delivering excellent customer experience
• Excellent communication skills with the ability to build and maintain relationships
• Fluency in English (both verbal and written)
• Strong time-management skills and a proactive, problem-solving attitude

Extra skills that come in handy:

• Experience with CRM software and tools
• Familiarity with LinkedIn advanced tools (Sales Navigator & Recruiter)
• Deep understanding of Business English
• Additional language skills (French or German) are a great plus
  

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Benefits that truly matter

• Employee stock options - a share in the company you are helping to grow
• Flexible cooperation model - internal or external engagement based on your preference
• Extra time off - additional days of vacation between Christmas and New Year’s
• Professional development - we’ll support the learning method you prefer (courses, books, trainings, etc.)
• Burrito Fridays - yes, burritos every Friday, covered by the company
• Team-building events - at least four times a year, enjoyable for the whole team and their families
• VR, darts, and calcetto - we play daily, and occasionally organize friendly tournaments
• In-office massages - because eight hours at a desk can take its toll
• Shower and locker room - ideal if you bike to work or run in the mornings
• Pet-friendly office - if your dog helps with your work, bring them along
• Sabbatical after 3 years - take time off to recharge without guilt
• and on top of all that, you’ll have access to parking, too.

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What to expect in the process

1. A brief introductory phone call
2. An in-person interview with our management and HR — we’ll dive deeper into the role and your experience
3. If we’re a good match, we’ll make you an offer — and you're all set