Data Analyst (Data Quality)

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​At Synpulse, we don’t just consult – we transform. As a leading global management and technology consultancy with Swiss roots, we empower financial institutions to navigate change and seize new opportunities. Since 1996, we've been shaping the future of financial services by delivering cutting-edge expertise in strategy, operations, and technology to banks and insurers worldwide.
​What sets us apart is our people. At Synpulse, we cultivate a collaborative, high-impact culture where initiative and creativity are valued. With 21 offices across Europe, the Americas, and Asia-Pacific, we bring together diverse perspectives and talents. We believe innovation thrives where everyone feels they belong and can contribute.
​Our core values – Embrace, Drive, Achieve – shape how we work and evolve. We don’t just offer jobs – we offer the chance to develop, make an impact, and be part of a team that’s redefining the future of financial services.

As a Data Quality (DQ) Analyst, you will be a key player in ensuring the integrity and quality of our data. You’ll be at the forefront of our Report, Fix, Prevent strategy, combining the roles of helpdesk analyst and data analyst.

Key Responsibilities

DQ issues management (Helpdesk + Data Analyst):

• Be the first point of contact for reported Data Qualityissues within the company.
• Provide timely and effective support through our Slack Data Quality helpdesk channel.
• Manage Data Quality tickets using Jira to ensure smooth and efficient resolution (Throughout E2E lifecycle of the tickets).

Fix (Data Analyst):

• Drive cross-functional squads (including MI, Systems, Data, and Operations) to resolve Data Quality issues.
• Understand systems, data flow, and business processes to pinpoint where issues originated.
• Specify fixes for our technical teams and review their work to ensure quality.

Prevent (Data Analyst):

• Conduct root cause analysis to continuously improve our data assets.
• Delve deep into fixed issues to identify improvements and prevent recurrence.

What We’re Looking For

Required Skills & Expertise:

• Detail-oriented with a strong commitment to data accuracy and reliability.
• Excellent communication and problem-solving skills.
• Customer-oriented with a passion for delivering exceptional service.
• A creative mind eager to contribute to innovative solutions.

Desirable Skills & Expertise:

• Previous experience in the Insurance or Financial Services industry is a plus.
• Knowledge of data analysis tools such as Power BI and Jira is a plus.
• Experience with Agile methodologies is a plus.
• Previous L1 support experience is a plus.
• SQL Basics is a plus.

Zamestnanecké výhody, benefity:

• Five extra vacation days on top of regulation
• Sick leave compensation 100% from day one
• 3 sick days per year
• Attractive performance bonus based on project performance up to 10%
• Cafeteria benefit system with a flexible allowance of 500 EUR per year for education, health benefits, shopping, travel, cultural activities, and sports options
• Overtime fully paid or compensated based on your preference
• A friendly and informal working environment
• Work-life balance with flexible working hours and the option to work from home (by agreement)
• Dedicated time for individual training
• MultiSport card
• & more